Using the Analytic Hierarchy Process Methodology to Assess the Drivers Affecting the Implementation of Interactive Digital Television as a Commerce Platform

Chao, Ching Ju; Lin, Chad; Lin, Hao Chiang Koong; Shen, Chyi Lin; Wang, Cheng Hung

doi:10.4018/ijwnbt.2012070104

Cited by 7 publications

References 36 publications

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Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

Lin¹,

Lin²,

Huang³

et al. 2014

ITMR

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Effective utilization of business-to-business (B2B) electronic commerce (e-commerce) in hospitals may lead to many benefits such as increased accessibility to healthcare providers, improved process efficiency, enhanced quality of healthcare services, increased responses to changes, decreased scheduling conflicts, and reduction in administrative costs. However, many hospitals have found that they have not yet fully reaped the expected benefits from their B2B e-commerce investments. Despite this, there has not been much discussion in the literature with respect to the relationship between the organizational drivers on B2B e-commerce benefits for hospitals. Hence, a mixed-method of case study and survey was conducted to examine the relationships between B2B e-commerce benefits, IT evaluation resources allocation, IT investment evaluation methodologies, IT maturity, and user information requirements determination process. A B2B e-commerce evaluation management model was developed to test these relationships. The results provided empirical evidence in support of our proposed model and revealed that hospitals' IT evaluation resources allocation practices mediated the relationship of IT investment evaluation methodologies, IT maturity, and user information requirements determination process with B2B e-commerce benefits. The results also showed that the level of IT maturity had a significant impact on the adoption of IT investment evaluation methodologies.

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Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

Lin¹,

Lin²,

Huang³

et al. 2014

ITMR

Self Cite

View full text Add to dashboard Cite

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Evaluation of B2B Pharmaceutical Supply Chain in Australia

Lin

Jalleh

2015

Advances in E-Business Research

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The pharmaceutical industry is one of the most innovative and research-intensive industries in the world. For example, five out of the top global Research and Development (R&D) companies were pharmaceutical companies. However, the industry is lagging behind other industries in adopting Business-to-Business (B2B) and supply chain technologies. With supply chain costs constituting around 25-40% of an organization's operating expenses, it is imperative for senior pharmaceutical executives to minimize this cost. Hence, the main objective of this chapter is to identify key B2B e-commerce management, evaluation, and benefits realization factors and challenges within the Australian pharmaceutical supply chain. The results of this study suggest that pharmaceutical companies not only need to carefully examine their B2B investment management and evaluation practices but also must invest in using appropriate evaluation methodologies for identifying and managing benefits, risks, and costs associated with their investments in B2B and supply chains.

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Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals

Lin

Jalleh

Huang

2016

Reshaping Medical Practice and Care With Health Information Systems

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Despite the huge popularity of outsourcing in electronic commerce/IT in the past two decades, many hospitals have failed to realize the expected benefits from their outsourcing projects. Not surprisingly, the management of electronic commerce/IT outsourcing contracts has become one of the top management issues for hospitals executives in recent years. Hence, the purpose of this study was to provide an overview of outsourcing in electronic commerce/IT investment evaluation and benefits realization processes and practices in Australian and Taiwanese hospitals. Inherent in this study was the opportunity to compare such practices between a developed economy (Australia) and a newly industrialized economy (Taiwan). Several key electronic commerce/IT investment evaluation and outsourcing issues and challenges faced by Australian and Taiwanese hospitals will be presented. The results will assist hospital executives to develop their own approaches and strategies to better manage the opportunities and threats that exist in undertaking electronic commerce/IT outsourcing projects in Australian and Taiwanese hospitals.

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Using the Analytic Hierarchy Process Methodology to Assess the Drivers Affecting the Implementation of Interactive Digital Television as a Commerce Platform

Cited by 7 publications

References 36 publications

Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

Evaluation of B2B Pharmaceutical Supply Chain in Australia

Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals

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