“…This indicated that a positive attitude of customers towards a brand will increase their willingness to know more and having more interest to engage with the brand. Furthermore, the study's result is in line with many past studies that indicated the significant relationship between subjective norm and behavioural intentions (Khaled Mohammed Alqasa, Filzah Mohd Isa, Siti Norezam Othman, & Ali Hussein Saleh Zolait, 2014;Amin & Chong, 2011;Zainol Bindin, Kamil Mohd Idris, & Faridahwati Mohd Shamsudin, 2009;Chen & Yang, 2007). Evidently, many studies done in the Malaysian context found that friends, family and colleagues are the important referents in the Malaysian culture as people are more inclined to comply with their referent pressure (Zendehdel, Laily Hj Paim, & Syuhaily Bint Osman, 2015;Ramayah & Aafaqi, 2005).…”