Using the wiki to deliver paperless software documentation

Rettich, Kay

doi:10.1109/ipcc.2011.6087219

Cited by 7 publications

(2 citation statements)

References 13 publications

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“…Instead of only working from these assumptions, though, technical communicators who work in real-time collaboration with their users will need to learn and adapt -not only for the overt technical content, but also for the interpersonal relationships inherent in these cross-community communications. Like the writers and engineers Kay Rettich [9] studied who learned how to collaborate via a wiki interface, we will all be in situations where we need to learn new ways of relating to people. These new relationships will cause us to (re)make the cultural contexts in which we carry out our technical work.…”

Section: Analyzing Virtual Audiencementioning

confidence: 99%

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Authorship in the cloud

Longo

2013

IEEE International Professonal Communication 2013 Conference

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Tools for collaborating in distributed, virtual spaces support concepts of multidisciplinary authorship that challenge notions of individual production. Technical communicators are no longer able to control these new communication environments. But we can seek to understand content users who have now become content producers. This presentation will look at new tools for collaborative design work and communication in virtual spaces, with consideration of how this work can be applied to teaching technical communication in engineering disciplines.

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Section: Analyzing Virtual Audiencementioning

confidence: 99%

“…We can also help students shape new, more professional ways of participating in social media [9,27,28,29,30]. In the same ways that organizations cannot avoid using social media in their practices [3], teachers cannot avoid using social media in our classrooms.…”

Section: Bringing the Crowd Into Classmentioning

confidence: 99%