“…Through intimate portrayals of research participants' stories using their voices and images, video fosters a sense of connection between on-screen participants and audience members, contributing to improved understandings and empathic responses. This finding holds true both in situations where viewers and participants are previously known or connected to one another as family members (Hargrave, 1994;Lenette et al, 2015;Rahim, 2012;Wexler et al, 2013;Willis et al, 2014), in a professional capacity (Greenwald et al, 2008;Johnson and Alderson, 2008;Reeves, 2013;Silverman, 2016) or through community ties (Catalani et al, 2012;DiFulvio et al, 2016;Litwin, 1977;Rahim, 2012;Sawyer and Willis, 2011), as well as when viewers and participants have never met (Fenge and Jones, 2012;Gelman and Tosone, 2010;Grassau, 2009). Video has been found to appeal to the emotions, often with the added benefit of inciting viewers to action by conveying powerful stories of social problems (Catalani et al, 2012;Litwin, 1977;Willis et al, 2014).…”