Abstract:Abstract. Home Industry Mahkota is a home industry engaged in the manufacture of ceramic tiles that wants to minimize product defects in the production process. Tiles that crack easily are a type of defect that often occurs in companies. The first stage in an effort to reduce the level of defects is to carry out the experimental planning stage, namely by identifying the factors that influence the quality of ceramic tile products. The quality tool used is a fishbone diagram, followed by the taguchi method to fi… Show more
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