Utilization of Digital Media as a Public Information Openness Service Platform on the www.ppid.diskominfo.jatengprov.go.id

Abstract

Advances in digital media not only encourage effectiveness and efficiency in the economic and educational fields, but also make a major contribution to the management of public information disclosure. Seeing this fact, it is important for the relevant public bodies to optimize the availability of digital media as a medium for public information disclosure services. This study aims to describe the use of digital media as a public information disclosure service at the PPID of the Communication and Information Office of Central Java Province using descriptive qualitative methods. The results of this study revealed that the public information disclosure service carried out by the PPID of the Central Java Communication and Information Service had fulfilled the provisions stipulated in the Peraturan Komisi Informasi Nomor 1 Tahun 2010 tentang Standar Layanan Publik. Not only referring to applicable regulations, through its website www.ppid.diskominfo.jatengprov.go.id, PPID Diskominfo Central Java also includes a number of information and supporting services such as reports on circulating hoax issues, service satisfaction surveys as a form of reciprocity from the community.