Utilization of student support services by undergraduate students in Nursing Education Institutions in South Africa

Abstract

This article aimed to investigate the availability and utilization of support services by undergraduate (UG) students in a nursing education institution in South Africa. The article employed a quantitative non-experimental descriptive design, using a self-administered questionnaire, to collect data from 118 participants selected through a non-probability random sampling method. The IBM SPSS software was utilized for data analysis, frequencies to illustrate the availability and utilization of student support services and Spearman’s correlation test to determine the relationship between variables. The results showed high awareness of 82.1% to 91.3% for the remedial programs, availability of lecturers for appointments, medical services, and compulsory orientation. Positive correlations were observed between service utilization, school type, place of origin, and parent employment status. The results reflected areas where student support can be improved to address this problem, from pre-enrolment to graduation. There is a need to improve awareness and utilization of the available student support programs through policy formulation and quality enhancement programs for impact and improvement.

Optimizing Learning Environments: Harnessing the Power of Effective Education Management Practices for High School Student Success in West Java

“…Teacher development approaches can be seen in initiatives such as BRAC Nobodhara School, where orientation training, subject-based training and general professional development training are provided to teachers [15]. Student support services are critical to the well-being and success of students, and their utilization can be improved through the formulation of quality improvement policies and programs [16]. Parental involvement plays an important role in the educational process, and research has developed various modules for parental involvement, such as Parent Teacher Association (PTA), Home School Project (HSP), Second Educator (SE), Home Visiting Scheme (HVS), Home University Agreement (HUA), and Parent-Student Internship Project (P-SIP) [17].…”