“…Table 9 shows the factors with resources of this dimension. [16], [48], [48] Technical Support for Users [22], [21], [27], [45], [2], [51], [53], [47], Good Internet Speed [16], [17], [18], [19], [21], [45], [29], [33] [22], [48], [3] Efficient Technology Infrastructure [16], [18], [31], [43] [29], [48], [54], [26], [23], [51], [48], [30], [42], [41], [55], , [3] Ease of Use [20], [25], [29], [22], [47], [50], [47], [56] Reliability [20], [25], [22], [56], ...…”