2021
DOI: 10.48052/19865244.2021.1.41
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Utjecaj dobrog upravljanja na povećanje zadovoljstva građana uslugama javnog sektora / Good Governance Impact on Increasement of Citizen Satisfaction with Public Sector Services

Abstract: Contemporary activities of both private and public sector enacts new methods and principles in terms of adapting to everyday market changes. Public sector organizations, including local self-government institutions, are challenged with new demands that are not always easily achieved. At such a time, the application of contemporary managerial concepts, such as New Public Management and Good Governance, are crucial for the efficiency and effectiveness of the public sector organizations. In transitional countries… Show more

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“…For investors looking to invest or expand their business in Southeast Europe, BFC SEE serves as a standardized tool for assessing local business conditions, indicating which municipality in the region provides the best investment climate 5 . According to BSC SEE, the criteria for evaluating the quality of the local business environment are classified into ten categories: 6 The quality of local business environment is evaluated based on 67 indicators of the BFC SEE standard, in the following 10 areas: 1. Sustainable local development strategy 2.…”
Section: Literature Reviewmentioning
confidence: 99%
“…For investors looking to invest or expand their business in Southeast Europe, BFC SEE serves as a standardized tool for assessing local business conditions, indicating which municipality in the region provides the best investment climate 5 . According to BSC SEE, the criteria for evaluating the quality of the local business environment are classified into ten categories: 6 The quality of local business environment is evaluated based on 67 indicators of the BFC SEE standard, in the following 10 areas: 1. Sustainable local development strategy 2.…”
Section: Literature Reviewmentioning
confidence: 99%