“…For example see: (Munasinghe, 1979), (Burns and Gross, 1990), (Sanghvi et al, 1991), (Allan and Billinton, 1992), (Sullivan et al, 1996), (Sullivan and Keane, 1995), , , , (Woo and Train, 1988), (Matsukawa and Fujii, 1994), (Dalton et al, 1996), (de Nooij et al, 2006) and2008), (Ghajar and Billinton, 2005), , (Wangdee and Billinton, 2004), (Reitz and Sen, 2006) and (Rose et al, 2007) (LaCommare andEto, 2006) Value-based planning is designed to match the level of investment in reliability with the societal benefit of the improvement in reliability. The use of value-based planning requires a method for estimating customers' economic value of service reliability.…”