2017
DOI: 10.1108/jstp-07-2017-0111
|View full text |Cite
|
Sign up to set email alerts
|

Value co-creation as a complex adaptive process

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1
1

Citation Types

1
58
0
2

Year Published

2018
2018
2023
2023

Publication Types

Select...
5
4

Relationship

0
9

Authors

Journals

citations
Cited by 62 publications
(61 citation statements)
references
References 19 publications
1
58
0
2
Order By: Relevance
“…This is touched upon as new and innovative products and services that meet a real need but also include strategic relations and alliances with strategic partners and competencies. Phil talked about 'focus on introducing new products that satisfy a need' and Chiara underlined the 'creating value together' that relate to an understanding of value being created in collaboration in value co-creation processes in value networks and among alliances (Payne et al, 2008;Polese et al, 2017).…”
Section: Data Analysis and Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…This is touched upon as new and innovative products and services that meet a real need but also include strategic relations and alliances with strategic partners and competencies. Phil talked about 'focus on introducing new products that satisfy a need' and Chiara underlined the 'creating value together' that relate to an understanding of value being created in collaboration in value co-creation processes in value networks and among alliances (Payne et al, 2008;Polese et al, 2017).…”
Section: Data Analysis and Resultsmentioning
confidence: 99%
“…Giving importance and primary attention to value in use also adheres to the understanding that actors do not obtain value directly from the product itself but rather from its use, processing or consumption and by interacting with other entities interested or involved in the value-creation process (Katzan, 2008;Polese et al, 2017). Thus, at its core, this perspective argues that value in its essence is co-created by actors.…”
Section: Value In Exchange and Value In Use And Contextmentioning
confidence: 99%
“…It is absolutely necessary to guide the customers to participate in the effective value co-creation [21]. In addition, the findings show that in the three dimensions of the value co-creation, the common problem-solving has the most obvious driving effect on the customer's cognitive value, which shows that it is often difficult to predict problems in the process of providing the knowledge-intensive industry service which is mainly characterized by uncertainty, customization and complexity.…”
Section: Discussionmentioning
confidence: 97%
“…These authors also point to the fact that one form of cocreation can jointly exist with others. Thus, in a cocreation framework value is created for all actors through a win-win perspective [74]. In this regard, the inclusion of various agents that can form part of the cocreation value process becomes the very reason that the output can be so attractive [75,76].…”
Section: Marketing Innovation and Value Cocreationmentioning
confidence: 99%