Handbook of E-Tourism 2020
DOI: 10.1007/978-3-030-05324-6_92-1
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Value Co-creation in Dynamic Networks and E-Tourism

Abstract: The rapid development of information communication technologies and the diverse value co-creation processes are affecting and enhancing the interactive processes between actors in dynamic networks and e-tourism. To understand the conceptual development of value co-creation and how technology creates new opportunities to facilitate and enhance experiences within a tourism system, this chapter provides an overview of the literature aiding the understanding of co-creation in a context of dynamic networks and e-to… Show more

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Cited by 8 publications
(5 citation statements)
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References 105 publications
(179 reference statements)
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“…Economic value is related to financial benefits. Non-economic value, for example, is connected to obtaining information and knowledge from other collaboration members 35 . C-commerce activities involve information sharing and integration of resources in realising a shared value creation process among collaboration members [36][37] .…”
Section: Discussionmentioning
confidence: 99%
“…Economic value is related to financial benefits. Non-economic value, for example, is connected to obtaining information and knowledge from other collaboration members 35 . C-commerce activities involve information sharing and integration of resources in realising a shared value creation process among collaboration members [36][37] .…”
Section: Discussionmentioning
confidence: 99%
“…Forests can provide emotionally extraordinary and transformative "peak" experiences (Kirillova et al 2017). Service providers could use data to help deepen attachment to places (Birbaum et al 2021) and to make experiences even more meaningful (Buhalis and Sinatra 2019;Pohjola et al 2020). In developing "smart" tourism (Caragliu et al 2011;Gretzel et al 2015;Buhalis and Amaranggana 2015), forests could be seen as spaces where tourists and other public and private actors create value together (Suntikul and Jachna 2016;Mariani et al 2018), blending the physical space with real-time interaction with others (Buhalis 2019;Garcia et al 2019;Gretzel et al 2016;Ciasullo et al 2018).…”
Section: Enhanced Experience Innovationmentioning
confidence: 99%
“…In developing "smart" tourism (Caragliu et al 2011;Gretzel et al 2015;Buhalis and Amaranggana 2015), forests could be seen as spaces where tourists and other public and private actors create value together (Suntikul and Jachna 2016;Mariani et al 2018), blending the physical space with real-time interaction with others (Buhalis 2019;Garcia et al 2019;Gretzel et al 2016;Ciasullo et al 2018). Big data including visitor behavior and IoT (Internet of Things) sensor data can be used to enhance the overall, long-term sustainability of nature tourism operations and stakeholder networks (Koo et al 2019;Pohjola et al 2020), for example through helping to manage tourism flows in sensitive areas (Gretzel et al 2015;Boes et al 2016;Caruso et al 2017). The Finnish Metsähallitus offers the Nationalparks.fi (Luontoon.fi) service where one can search destinations and activities on maps.…”
Section: Enhanced Experience Innovationmentioning
confidence: 99%
“…In the context of e-tourism, concepts such as business models were introduced to understand individual firms’ business logic [ 28 , 29 ]. Furthermore, research on e-tourism highlights the role of ecosystems and their dynamics [ 3 , 26 ].…”
Section: Related Workmentioning
confidence: 99%