Value Generation in Front-End Design of Social Housing with QFD and Multiattribute Utility Theory

Serugga, Joas; Kagioglou, Mike; Tzortzopoulos, Patrícia

doi:10.1061/(asce)co.1943-7862.0001787

Cited by 13 publications

(11 citation statements)

References 98 publications

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“…This is also observed to be key to benefits realisation. The absence of a conceptualisation convergence in practice means potentially that decision making in FED lacks the full spectrum of support it needs to harness and deliver project benefits [18,50]. Its however necessary to acknowledge research positions such as those by ul Musawir, Serra [40], Elf and Malmqvist [51] and others point to potential benefits of benefits realisation as an anchor in the requirements management process.…”

Section: Requirements Management and Benefits Realisationmentioning

confidence: 99%

“…Differences in stakeholder interests sometimes mean that there are differing perceptions about which requirements are important and therefore of precedence. Understanding such intricate details in design decision making can be crucial in facilitating better delivery of project benefits [18].…”

Section: Socioculturalmentioning

confidence: 99%

“…Emergent research has also sought to demonstrate the critical role of Front End Design (FED) in contributing to broader project benefits [15][16][17]. FED is defined as the stage in the AEC project development cycle in which project processes define the project idea/purpose, scope and goals; the business case including any feasibility, funding, stakeholder, risk, benefits, value and execution planning as well as the development of any outline designs [18][19][20][21].…”

Section: Introductionmentioning

confidence: 99%

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Front End Projects Benefits Realisation from a Requirements Management Perspective—A Systematic Literature Review

2020

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The recent notable emergence of a body of research in requirements management on one hand and benefits realisation has contributed to addressing a growing need for improved performance in Architecture, Engineering and Construction (AEC) projects. However, front end design (FED) as one of the vital processes in the project life cycle and delivery has attracted limited research to date within this understanding. This paper aims to map current evidence on requirements management in facilitating benefits realisation from an FED perspective. This is to bring about an updated and unified position on requirements management for its impact on design decision making. A systematic review of the literature covering the last ten years (2008–2018) aims first to build understanding and support identification of these emergent conceptual positions and secondly underscore essential requirements and their categorisations that impact on design discourse in FED. One hundred sixty-one peer-reviewed journal papers in the areas of benefits realisation and/or requirements management and/or FED based are identified on a pre-determined inclusion and exclusion criteria. Thirty-six requirements are identified as important in influencing use case changes important in design decision making broadly grouped into nine major categories. Following analysis, this research finds little evidence supporting an integrated requirements management practice and understanding to support design decision making. The research further finds bias in current research discourse towards four requirements categories (technical, economics, governance and environment); and 14 requirements, dominated by three strategic values, collaboration and project governance, with over 80% share of literature. The least 14 requirements such as “flow of spaces, social status/aspiration, mobility and integrated design” among others only account for less than 10% of literature. The authors argue for new research to bridge this gap, highlight the essential role of requirements management and broaden understanding to improve benefits realisation, particularly for FED processes.

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Section: Requirements Management and Benefits Realisationmentioning

confidence: 99%

Section: Socioculturalmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Front End Projects Benefits Realisation from a Requirements Management Perspective—A Systematic Literature Review

2020

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“…However, conventional project definition practices have been proven to be inadequate since they lead to alignment problems between client needs and design solutions [11,13,15]. Actually, in a traditional framework, users are rarely consulted during the design process [16]. This often results in an inefficient building in terms of the functionality and quality of the work environment [17].…”

Section: Introductionmentioning

confidence: 99%

The Challenges and Advantages of Implementing a Lean-Led Design Approach

Chbaly

2022

Architecture

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Healthcare projects, like other complex projects, begin with a project definition phase, where client needs are identified, and design solutions are proposed. All decisions related to this phase have an important impact on workspace conditions. Nevertheless, traditional methods of project definition management have been proven to be inadequate. An ill-defined project might lead to an increase in hospital-acquired infections or patient mortality. Participatory approaches such as Lean-led Design—in which clients including users play an important role from the beginning—are proposed to address this problem. This paper aims to identify and analyze the advantages and difficulties of Lean-led Design during the project definition process. A single case study was used to explore these issues. The case study chosen was a mega Canadian hospital project that implemented a Lean-led Design approach. Data were collected using archive research and semistructured interviews. This paper will help AEC industry stakeholders to understand the advantages and challenges involved in implementing a Lean-led Design approach. The findings of this study could help architects as well as managers to concentrate their efforts on significantly relevant issues.

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“…Such benefits in a front-end design (FED) perspective are intermediate [3]; merely but critically contributing to the end and strategic organizational and project benefits. FED benefits relate as much to the focus of the processes at this stage in embedding value adding project processes during decision-making such as collaborative, integrated and participatory processes for knowledge and information flow and exchanges on the one hand; and management of requirements on the other [4]. The intensity and dynamics of FED, however, mean decision techniques and methods are essential in supporting projects benefits delivery.…”

Section: Introductionmentioning

confidence: 99%

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

2020

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The complexity of construction processes often means interaction between various stakeholders, activities and tasks in order to deliver the expected outcomes. The intensity and dynamics of front-end design (FED) mean decision techniques and methods are important in supporting projects benefits delivery more importantly those based on utility of decision making. This paper explores a new utilitarian decision-making approach based on a systematic literature review of FED decision making. It presents the state of the art in design decision making concepts and analysis of tools over the last 10 years (2009–2019). From a total of 111 peer-reviewed journal papers, fifteen decision-making techniques are identified as dominant in design decision making, broadly grouped in four major categories as explanatory/rational, Multi Criteria Decision Making techniques (MCDM), Hybrid and Visual methods. The review finds that the most applied of the MCDM is Quality Function Deployment (QFD); while among the rational/explanatory techniques is set-based design (SBD). While there is limited application of Multi Attribute Utility Theory (MAUT) in decision making, the paper finds that the robust consistency and structured approach better captures the intricate dynamics of FED; including modelling of the subjectivity, interdependences and uncertainty in design discourse.

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Value Generation in Front-End Design of Social Housing with QFD and Multiattribute Utility Theory

Cited by 13 publications

References 98 publications

Front End Projects Benefits Realisation from a Requirements Management Perspective—A Systematic Literature Review

Front End Projects Benefits Realisation from a Requirements Management Perspective—A Systematic Literature Review

The Challenges and Advantages of Implementing a Lean-Led Design Approach

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

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