“…Roy and Dugal (2005) defined organizational effectiveness as the net satisfaction of all constituents in the process of gathering and transferring inputs into outputs in an efficient manner. Majority of studies on HRM practices in the pharmaceutical industry mainly focuses on developed economies such as USA (Collings, 2003), UK (Jones, 2003), Germany (Albrecht et al , 2015), Netherlands (Canton and Westerhout, 1999), Italy (Jommi and Minghetti, 2015), Australia (Vogler et al , 2016). However, with some exceptions (Grupper et al , 2005; Harper and Gyansa-Lutterodt, 2007; Otoo et al , 2019) scant research study exists on HRM practices in the West Africa pharmaceutical industry.…”