Value of IT innovations for a sustainable business

Devarapalli, Hari Prasad

doi:10.1109/itsc.2014.6957688

Cited by 2 publications

(1 citation statement)

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“…Service innovations are required by each organization to improve its business services [1], [2]. Service innovations can be carried out by proposing new services or improving existing services.…”

Section: Introductionmentioning

confidence: 99%

Evaluating Services Computing Systems Engineering Framework using An Acceptance Model

Kurniawan¹,

Suhardi²,

Bandung³

et al. 2019

Int. J. Adv. Sci. Eng. Inf. Technol.

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The gap between business services and IT services becomes a major concern in services computing. As an approach for service-based IT solution, services computing systems are promised to be able to bridge the gap between these services. The implementation will require an engineering framework as a guide to building the systems. The framework needs to be evaluated to provide important feedback to the framework development. This paper outlines the evaluation of SCSE framework through an acceptance model. The study develops an acceptance model based on the experiences of a group of engineers after using the framework to build smart campus services systems. A survey involving 54 systems engineers with various engineering backgrounds was conducted to assess the experiences of the engineers in using the framework. The results of the acceptance model show that both perceived ease of use, represented by the level of agreement (υ1) and perceived usefulness, represented by the level of importance (υ2) deliver good results almost for the entire stages of the proposed framework. In addition, the user experiences of using the proposed framework are in the acceptable levels. The contribution of this paper is an enrichment of the engineering methodologies for the service-oriented system from the perspective of services computing.

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Section: Introductionmentioning

confidence: 99%