2022
DOI: 10.2308/issues-2021-031
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Variance Analysis: New Insights from Health Care Applications

Abstract: We use a health care application to illustrate how variance analysis can be used to benchmark costs across similar service delivery sites.  Variances for personnel costs, typically the largest cost component in service organizations, are calculated for price, quantity, and skill mix components. Skill mix is important since employees with different compensation often work together to produce service outputs. We find that the joint variance, which arises when both prices and quantities differ, has more manageria… Show more

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Cited by 5 publications
(4 citation statements)
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“…Our BIR cost data also allowed us to execute a quantitative variance analysis, which identified the cost drivers (compensation rates, efficiencies, and personnel mix) that explain differences between BIR costs in the US and the other nations. 20 These results are shown in exhibit 4. "Rate difference" refers to wage differences between countries for similar jobs; "total quantity difference" refers to how much time (in minutes) one country takes to handle a BIR task compared with the others and thus is a good reflection of a system's overall efficiency; and "mix difference" refers to savings one country achieves by assigning a task to a lower-compensated employee.…”
Section: Study Resultsmentioning
confidence: 82%
“…Our BIR cost data also allowed us to execute a quantitative variance analysis, which identified the cost drivers (compensation rates, efficiencies, and personnel mix) that explain differences between BIR costs in the US and the other nations. 20 These results are shown in exhibit 4. "Rate difference" refers to wage differences between countries for similar jobs; "total quantity difference" refers to how much time (in minutes) one country takes to handle a BIR task compared with the others and thus is a good reflection of a system's overall efficiency; and "mix difference" refers to savings one country achieves by assigning a task to a lower-compensated employee.…”
Section: Study Resultsmentioning
confidence: 82%
“…Cost differences between sites can arise from multiple sources: differences in the compensation of personnel, variation in efficiency and productivity, and differences in the skill mix of personnel when delivering the same service. We used the accounting approach of variance analysis to measure the impact of each of these 3 sources of cost variation 11 . By separating out the effects of input prices and quantity of minutes used at 2 different institutions with similar personnel used but different workflows and assignments, users can determine the total potential amount of cost savings if efficient practices of a benchmark model at “site B ” were replicated and instituted at “site A ” 11 .…”
Section: Methodsmentioning
confidence: 99%
“…We used the accounting approach of variance analysis to measure the impact of each of these 3 sources of cost variation 11 . By separating out the effects of input prices and quantity of minutes used at 2 different institutions with similar personnel used but different workflows and assignments, users can determine the total potential amount of cost savings if efficient practices of a benchmark model at “site B ” were replicated and instituted at “site A ” 11 . For variance calculation purposes, we defined UCLA as the benchmark (site B ) because it had the lowest overall process time and the average cost of SDM delivery.…”
Section: Methodsmentioning
confidence: 99%
“…This remuneration and landscape of worker conditions is complex and can be challenging to assess within the country, let alone in comparison to other countries (5, 6). Differences in workforce costs are important in assessing cost variance between jurisdictions and countries, in health policy decisions and in understanding the impact of labour costs on economic evaluation (7).…”
Section: Introductionmentioning
confidence: 99%