VIKOR Method with Enhanced Accuracy for Multiple Criteria Decision Making in Healthcare Management

Abstract

Višekriterijumsko kompromisno rangiranje (VIKOR) method is one of the commonly used multi criteria decision making (MCDM) methods for improving the quality of decision making. VIKOR has an advantage in providing a ranking procedure for positive attributes and negative attributes when it is used and examined in decision support. However, we noticed that this method may failed to support an objective result in medical field because most medical data have normal reference ranges (e.g., for normally distributed data: NRR ∈ [μ ± 1.96σ], this limitation shows a negative effect on the acceptance of it as an effective decision supporting method in medical decision making. This paper proposes an improved VIKOR method with enhanced accuracy (ea-VIKOR) to make it suitable for such data in medical field by introducing a new data normalization method taking the original distance to the normal reference range (ODNRR) into account. In addition, an experimental example was presented to demonstrate efficiency and feasibility of the ea-VIKOR method, the results demonstrate the ability of ea-VIKOR to deal with moderate data and support the decision making in healthcare care management. For this reason, the ea-VIKOR should be considered for use as a decision support tool for future study.

DataCare: Big Data Analytics Solution for Intelligent Healthcare Management

“…Basole et al [2] propose a web-based game using organizational simulation for healthcare management. Zeng et al [16] have proposed an enhanced VIKOR method that can be used as a decision support tool in healthcare management contexts. A relevant work from Mohapatra [10] explores how a hospital information system is used for healthcare management, improving the KPIs; and a pilot has been conducted in Kalinga hospital (India), turning out to be beneficial for all stakeholders.…”

Developing Waspas-RTB Method for Range Target-Based Criteria: Toward Selection for Robust Design

“…Recently, two methods were suggested for range target-based normalization. Zeng et al (2013) proposed VIKOR method with enhanced accuracy to overcome the shortcoming of traditional VIKOR that works only in handling benefit and cost attributes. Eqs.…”

“…(2-3) show the proposed normalization formula for handling criteria with range targets as well as cost and benefit criteria, respectively. Zeng et al (2013) ranked iodine deficiency disorder in ten regions using three benefit criteria and two range target-based criteria.…”

An Extended VIKOR Method for Ranking Online Graduate Business Programs

“…Since its introduction, The VIKOR methodology has been used in many areas such as healthcare applications [15],airline industry [16]- [19], material selection [20]- [24], contractor selection [25], improving tourism policy implementation [26], railway route planning [27], insurance company selection [28], financial performanceevaluation [29], optimization of multi-response processes [30],strategy improving for cruise product sales [31], improving information security risk [32], renevable energy planning [33], [34], creating assessment systems for teaching materials [35], university performance ranking [36], university selection for the future development [37], assessment of university innovation capital indicators [38], vendor or supplier selection [39], [40], brand marketing [41], risk or quality safety evaluation [42], [43], evaluating banking performance [44], personnel training selection [45].…”