Visitor safety in recreational protected areas: Exploring responsibility-sharing from a management perspective

Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

“… Vij (2019) examined the views of senior managers in the hospitality industry and highlighted the urgent safety need regarding cyberspace and data privacy. Stakeholder collaboration might be also considered for sharing the responsibility in risk management ( Gstaettner et al, 2019 ). As for the aspect of risk transfer, insurance contracts ( Dayour et al, 2020 ; Franzoni & Pelizzari, 2019a ) is a traditional focus for mitigating the negative impacts through transferring the risks to third parties.…”

COVID-19 compliance among urban trail users: Behavioral insights and environmental implications

“…Parks and trails are especially important infrastructure for physical and mental health during a pandemic ( Derks et al, 2020 ; Lopez et al, 2020 ). Considered an essential service, it is imperative that green spaces are managed for a safe recreational environment ( Gstaettner et al, 2019 ). Our findings provide preliminary information on visitor compliance behavior that can inform visitor management throughout COVID-19 or similar pandemics.…”

Protected area management effectiveness and COVID-19: The case of Plitvice Lakes National Park, Croatia

“…Visitor safety is essential in PA, and they are expected to complete risk-management assessments and ensure that staff members are adequately trained to deal with crisis and safety incidents (Sandwith et al, 2016). A recent study by Gstaettner, Lee, Weiler, and Rodger (2019) demonstrated that complex responsibility-sharing relationships characterise the management of visitor safety in PA. At the Plitvice Lakes National Park, the responsibility for visitors’ security is shared between the public authority that runs the Park, police, emergency service, and Croatian mountain-rescue service. These organisations are expected to collaborate, deliver initial risk assessments, and monitor risks continuously.…”