Objective-This study evaluated the current use of commercial-off-the-shelf Clinical Information Systems (CIS) for intensive care units (ICU) and Anesthesia Record Keeping (ARK) for operating rooms and post-anesthesia care recovery settings at three Veterans Affairs Medical Centers (VAMCs). Clinicians and administrative staff use these applications at bedside workstations, in operating rooms, at nursing stations, in physician's rooms, and in other various settings. The intention of a CIS or an ARK system is to facilitate creation of electronic records of data, assessments, and procedures from multiple medical devices. The US Department of Veterans Affairs (VA) Office of the Chief of Nursing Informatics sought to understand usage barriers and facilitators to optimize these systems in the future. Therefore, a human factors study was carried
AUTHOR CONTRIBUTIONSJJS, NRW, DMR, MSB, and TP conceived and designed the study. JJS, WRP, and RCS participated in data collection. JJS, WRP, RCS, and JH contributed to the analysis and interpretation of the data. NRW, DMR, TAC, JMS, MSB, and TP assisted with the interpretation of data and revised the manuscript critically for important intellectual content. JJS had principal responsibility for drafting the manuscript. All authors critically edited the manuscript and approved the final version.
CONFLICT OF INTEREST STATEMENTThe authors report no conflicts of interest.Publisher's Disclaimer: This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final citable form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.
U.S. Department of Veterans AffairsPublic Access Author manuscript Int J Med Inform. Author manuscript; available in PMC 2017 September 15.
VA Author ManuscriptVA Author Manuscript VA Author Manuscript out to observe the CIS and ARK systems in use at three VAMCs in order to identify best practices and suggested improvements to currently implemented CIS and ARK systems.Methods-We conducted a rapid ethnographic study of clinical end-users interacting with the CIS and ARK systems in the critical care and anesthesia care areas in each of three geographically distributed VAMCs. Two observers recorded interactions and/or interview responses from 88 CIS and ARK end-users. We coded and sorted into logical categories field notes from 69 shadowed participants. The team transcribed and combined data from key informant interviews with 19 additional participants with the observation data. We then integrated findings across observations into meaningful patterns and abstracted the data into themes, which translated directly to barriers to effective adoption and optimization of the CIS and ARK systems.Results-Effective optimization of...