Visualizing electronic mail

Sudarsky, Sandra; Hjelsvold, Rune

doi:10.1109/iv.2002.1028749

Cited by 10 publications

(11 citation statements)

References 4 publications

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“…This approach contains two basic views hierarchal view, which is a tree generated from the domain names, and temporal view which presents the email messages. The result of the tool evaluation showed a significant improved performance as well as improved overall preferences [10]. Therefore, in our point of view the hierarchal email visualization is an effective way but users will face difficulties remembering the domain names.…”

Section: Related Workmentioning

confidence: 82%

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Graphical Browsing of Email Data: An Empirical Investigation

Alharbi

Rigas

2008

Fifth International Conference on Information Technology: New Generations (Itng 2008)

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This paper presents a comparative usability experiment that was performed to test whether information visualization could improve the usability of email clients. An experimental email visualization prototype called LinearVis was developed in order to organize email messages in the inbox. It visualizes messages based on the date of receiving messages with senders' e-mail addresses. The performance of 30 participants was observed in a standard email client and the proposed prototype. The results showed that information visualization could significantly reduce the time taken for completing tasks as well as the number of actions performed during performing tasks.

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Section: Related Workmentioning

confidence: 82%

“…Sudarsky and Hjelsvold developed a tool that visualized the email inbox depending on a hierarchal nature of domain names in email addresses such as COM and EDU [10]. This approach contains two basic views hierarchal view, which is a tree generated from the domain names, and temporal view which presents the email messages.…”

Section: Related Workmentioning

confidence: 99%

Graphical Browsing of Email Data: An Empirical Investigation

Alharbi

Rigas

2008

Fifth International Conference on Information Technology: New Generations (Itng 2008)

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“…-thread-based visualizations [10, 16] -social-network visualizations [6,9,17] -temporal visualizations [7,12,17] -contact-based visualizations [11,15] As a communication medium, email is inherently suitable for social network analysis (SNA). Moreover, given SNA's long history of visual exploration [8], it is only natural that researchers came to create email-based social network visualizations with increasing efficiency.…”

Section: Visualizing Email Archivesmentioning

confidence: 99%

“…Finally, some systems have been developed for contact management -to allow users to keep track of the various people with whom they communicate over email [11,15].…”

Section: Visualizing Email Archivesmentioning

confidence: 99%

Visualizing email content

Viégas

Golder

Donath

2006

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

145

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We present Themail, a visualization that portrays relationships using the interaction histories preserved in email archives. Using the content of exchanged messages, it shows the words that characterize one's correspondence with an individual and how they change over the period of the relationship. This paper describes the interface and content-parsing algorithms in Themail. It also presents the results from a user study where two main interaction modes with the visualization emerged: exploration of "big picture" trends and themes in email (haystack mode) and more detail-oriented exploration (needle mode). Finally, the paper discusses the limitations of the content parsing approach in Themail and the implications for further research on email content visualization.

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“…This approach is informed by Activity Theory (Kaptelinin, 1996;Kuutti, 1996). In addition to addressing task management in email, other new email interfaces are proposed to better show relationships among messages (Rohall et al, 2001;Sudarsky et al 2002;Venolia and Neustaedter, 2003), to provide message summarization (Rohall and Gruen, 2002) and to exploit social relations among one's correspondents (Farnham 2002, Whittaker et al, 2002. Little is known, however, about how to evaluate these new interfaces and visualizations and how to measure the improvement attributable to them (Gwizdka and Whittaker, 2003).…”

Section: Emailmentioning

confidence: 99%

Individual differences and task-based user interface evaluation: a case study of pending tasks in email

Gwizdka

Chignell

2004

Interacting with Computers

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This paper addresses issues raised by the ever-expanding role of email as a multi-faceted application that combines communication, collaboration, and task management. Individual differences analysis was used to contrast two email user interfaces in terms of their demands on users. The results of this analysis were then interpreted in terms of their implications for designing more inclusive interfaces that meet the needs of users with widely ranging abilities.The specific target of this research is the development of a new type of email message representation that makes pending tasks more visible. We describe a study that compared a new way of representing tasks in an email inbox, with a more standard representation (the Microsoft Outlook inbox). The study consisted of an experiment that examined how people with different levels of three specific cognitive capabilities (flexibility of closure, visual memory, and working memory) perform when using these representations. We then identified combinations of representation and task that are disadvantageous for people with low levels of the measured capabilities. q

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Visualizing electronic mail

Cited by 10 publications

References 4 publications

Graphical Browsing of Email Data: An Empirical Investigation

Graphical Browsing of Email Data: An Empirical Investigation

Visualizing email content

Individual differences and task-based user interface evaluation: a case study of pending tasks in email

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