Voices of the Internet of Things: An Exploration of Multiple Voice Effects in Smart Homes

Moon, Yohan; Kim, Ki Joon; Shin, Dong‐Hee

doi:10.1007/978-3-319-39862-4_25

Cited by 19 publications

(12 citation statements)

References 23 publications

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“…3. The use of specialised actors within stories (Moon, 2016). For example, "over to Rachel with the weather".…”

Section: Discussionmentioning

confidence: 99%

“…The approach included identifying key themes for repurposing text articles. In the first instance, it was deemed appropriate to break down the article into sections of statements, background information, quotes and story to use difference voices (Moon, 2016). To create a sense of interviewer and interviewee conversational content (Gabay, 2018b).…”

Section: Designing Content For Ttsmentioning

confidence: 99%

“…This position paper explores the use of TTS in IoT to deliver news and information. With the recent advances of technology and machine learning, TTS services now provide content designers with a new means of communicating their message (Moon, 2016). However, human-sounding voices reading textual information to users is not yet perfect.…”

Section: Introductionmentioning

confidence: 99%

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Designing Immersive Audio Experiences for News and Information in the Internet of Things using Text-to-Speech Objects

Lochrie

De-Neef

Mills

et al. 2018

Electronic Workshops in Computing

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The use of personal Internet-enabled objects is on the rise. The use of voice interactions and audio-based delivery of content are the preferred approach for these screen-less objects. In terms of the news industry, Text-To-Speech (TTS) is an obvious choice for repurposing readily available written articles of text for such platforms. Currently through flash briefing skills on services such as Amazon Echo, news publishers are seeking innovative new ways to distribute their content to new audiences. This paper continues the research of NewsThings and uses one of its prototypes, RadioThing, to evidence the problems that are currently present in TTS, how these challenges affect publishers and outlines seven recommendations when designing TTS objects for news and information content. These recommendations are suggested to improve the authenticity, immersion and production of audio-based journalism. Consequently, prompting the use of TTS as a viable form of media for local and regional news organisations.

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“…3. The use of specialised actors within stories (Moon, 2016). For example, "over to Rachel with the weather".…”

Section: Discussionmentioning

confidence: 99%

Section: Designing Content For Ttsmentioning

confidence: 99%

See 1 more Smart Citation

Designing Immersive Audio Experiences for News and Information in the Internet of Things using Text-to-Speech Objects

Lochrie

De-Neef

Mills

et al. 2018

Electronic Workshops in Computing

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show abstract

“…Audio and video recordings of the workshop were transcribed. Thematic analysis [33] was used to analyze the transcripts and the completed activity sheets. This produced different pertinent themes, which we will describe next.…”

Section: Participantsmentioning

confidence: 99%

Days of our lives

Derix

Leong

2018

Proceedings of the 30th Australian Conference on Computer-Human Interaction

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This paper describes findings from a workshop, with 11 parents of children under 12 years of age, that explored family experiences of digital technology use. We found that technology experiences within everyday family life are complicated and interlinked. We highlight four experiences that featured most prominently with our participants: apprehension, ambivalence, compromise and conflict. In addition, we discuss how family values govern these experiences and how families use digital technology. This work contributes to current understandings of how family values guide technology practices. These early findings suggest that deeper understandings of family values; how they are shared, negotiated and put into action, will help inform the design of future technologies that not only support families' practices and activities, but also their experiences and aspirations.

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“…A voice agent in an autonomous vehicle was perceived more positively when its communication style conformed to gender stereotypes (eg, a sociable female voice vs an informative male voice) [ 50 ]. Another study found that the similarity-attraction principle applied to a voice agent in a smart-home environment [ 51 ]. Extroverted users were found to prefer a talkative voice agent, whereas introverted users preferred an agent with multiple voices because it felt like talking to several less-talkative agents.…”

Section: Introductionmentioning

confidence: 99%

Effects of Emotional Expressiveness of a Female Digital Human on Loneliness, Stress, Perceived Support, and Closeness Across Genders: Randomized Controlled Trial

Loveys¹,

Sagar²,

Zhang³

et al. 2021

J Med Internet Res

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Background Loneliness is a growing public health problem that has been exacerbated in vulnerable groups during the COVID-19 pandemic. Social support interventions have been shown to reduce loneliness, including when delivered through technology. Digital humans are a new type of computer agent that show promise as supportive peers in health care. For digital humans to be effective and engaging support persons, it is important that they develop closeness with people. Closeness can be increased by emotional expressiveness, particularly in female relationships. However, it is unknown whether emotional expressiveness improves relationships with digital humans and affects physiological responses. Objective The aim of this study is to investigate whether emotional expression by a digital human can affect psychological and physiological outcomes and whether the effects are moderated by the user’s gender. Methods A community sample of 198 adults (101 women, 95 men, and 2 gender-diverse individuals) was block-randomized by gender to complete a 15-minute self-disclosure conversation with a female digital human in 1 of 6 conditions. In these conditions, the digital human varied in modality richness and emotional expression on the face and in the voice (emotional, neutral, or no face; emotional or neutral voice). Perceived loneliness, closeness, social support, caring perceptions, and stress were measured after each interaction. Heart rate, skin temperature, and electrodermal activity were assessed during each interaction. 3-way factorial analyses of variance with post hoc tests were conducted. Results Emotional expression in the voice was associated with greater perceptions of caring and physiological arousal during the interaction, and unexpectedly, with lower feelings of support. User gender moderated the effect of emotional expressiveness on several outcomes. For women, an emotional voice was associated with increased closeness, social support, and caring perceptions, whereas for men, a neutral voice increased these outcomes. For women, interacting with a neutral face was associated with lower loneliness and subjective stress compared with no face. Interacting with no face (ie, a voice-only black screen) resulted in lower loneliness and subjective stress for men, compared with a neutral or emotional face. No significant results were found for heart rate or skin temperature. However, average electrodermal activity was significantly higher for men while interacting with an emotional voice. Conclusions Emotional expressiveness in a female digital human has different effects on loneliness, social, and physiological outcomes for men and women. The results inform the design of digital human support persons and have theoretical implications. Further research is needed to evaluate how more pronounced emotional facial expressions in a digital human might affect the results. Trial Registration Australia New Zealand Clinical Trials Registry (ANZCTR) ACTRN12621000865819; https://www.anzctr.org.au/Trial/Registration/TrialReview.aspx?id=381816&isReview

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Voices of the Internet of Things: An Exploration of Multiple Voice Effects in Smart Homes

Cited by 19 publications

References 23 publications

Designing Immersive Audio Experiences for News and Information in the Internet of Things using Text-to-Speech Objects

Designing Immersive Audio Experiences for News and Information in the Internet of Things using Text-to-Speech Objects

Days of our lives

Effects of Emotional Expressiveness of a Female Digital Human on Loneliness, Stress, Perceived Support, and Closeness Across Genders: Randomized Controlled Trial

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