“…Hence, this paper explores these three ID pillars of governance approaches: (A) social, (B) environmental and (C) relational (Gupta et al, 2015;Gupta & Vegelin, 2016), linking them to six WatSan indicators: (A.1) access to minimum WSS (as a right) (Appelblad Fredby & Nilsson, 2013;Bisung et al, 2016), (A.2) access to WSS even if the urban poor do not have formal housing (Obrist et al, 2006;Appelblad Fredby & Nilsson, 2013), (B.1) domestic wastewater collection and treatment (Heller, 2009;Oteng-Ababio, 2014), (B.2) water availability (for WSS delivery) Giatti et al, 2013;Heller, 2015), (C.1) participation (of the urban poor) (Obrist et al, 2006;Bisung et al, 2016) and (C.2) low-income WSS subsidies (Attari & van Dijk, 2016;Fuente et al, 2016). The indicators selected potentially address exclusion, reflecting key issues of concern to the urban poor (Obrist et al, 2006;Oteng-Ababio, 2014;Chimankar, 2016;Murungi & Blokland, 2016b).…”