“…More work is needed to understand whether academic systems, and specifically library interfaces, can be optimized for mobile use. Some of the optimization challenges have been found to come from outside of libraries, and include external systems that are not fully responsive or accessible to mobile devices (Turner and Nann, 2017) or small screen sizes of mobile devices, not conducive to academic tasks (Lau et al (2017). Furthermore, users are not always aware of libraries’ mobile services, which raises the issue of their promotion (Dresselhaus and Shrode, 2012).…”