“…16 "A further challenge with regards to integrating members of the society into Living Lab research and development is to be found in creation of methods and business models for the stimulation of individual 24 Chapter 1 degrees to which users are in the lead of processes (Almirall & Wareham, 2009) and questions of how best to elucidate user needs through co-creation (Ståhlbröst et al, 2009). 17 One matter that does unite the myriad of proposed methods of user involvement is the idea that involvement should take place in daily life contexts (Almirall, 2008;Björgvinsson et al, 2010;Boronowsky et al, 2006;CoreLabs, 2007;Herselman, Marais, & Pitse-Boshomane, 2010;Hess & Ogonowski, 2010;Kviselius et al, 2007;Mulder, 2012;Pallot et al, 2010;Santoro & Conte, 2009;Schumacher & Feurstein, 2006;Schuurman, Lievens, De Marez, & Ballon, 2012;Sørensen & Nicolajsen, 2009;Ståhlbröst, 2008;Tang & Hämäläinen, 2012). Situating the design and testing of technological artefacts in "uncontrollable" daily life settings transforms mundane environments into experimentation areas where the unexpected ideas of users and interactions between users and technological artefacts lead to new ICT products and services (Boronowsky et al, 2006).…”