Wearables im Betrieb: Fallstudien (Teil 2 von 3)

Putting head-worn displays to use for order picking: a most-similar comparative case study

“…looking up and down an order picking list) may be eliminated as hands-free working becomes possible (Guo et al, 2015;Syberfeldt et al, 2017). When it comes to psychosocial aspects, improved information provision promises to serve as a resource for order pickers, providing the right data at the right moment (Krzywdzinski et al, 2022). The flip side is that order pickers may experience decreased social support as they increasingly work independently and therefore in isolation (Bal et al, 2021).…”

“…Distinct order pickers within the same organizational context may indeed call out distinct arguments for either using or not using a HWD. Moreover, one may feel reluctant, whereas another may feel eager to using the HWD for order picking purposes (Rejeb et al, 2021;Krzywdzinski et al, 2022). The job-related conditions have been presented statically in the studies reviewed.…”

“…In an attempt to cope with the sector's disruptive demands (Gupta and Singh, 2021;Modgil et al, 2021), logistics companies started seeking refuge in a wide array of digital technologies (Ding et al, 2021;Kostrzewski et al, 2021;Krzywdzinski et al, 2022). Moreover, promising Digital technologies for order picking performance improvements due to Industry 4.0 induced investments (Glock et al, 2021;Winkelhaus and Grosse, 2020) prompted logistics companies to continue exploring the use of digital technologies with an accelerated pace (Rejeb et al, 2021;Krzywdzinski et al, 2022). However, despite widespread enthusiasm, realizing technologies' anticipated performance improvements takes logistics companies beyond mere investments (Singh and Gurtu, 2021;Rejeb et al, 2021).…”

“…Considerably different are the real-life order picking environments in which experienced order pickers are expected to deploy the HWD for their daily picking activities (Bal et al, 2021). Here, challenges regarding the properties and functionalities of the HWD are likely to surfaceboth during yet also after implementation (Krzywdzinski et al, 2022). Moreover, the job-related and person-related conditions may pose additional challenges on order pickers.…”

“…The job-related ergonomic challenge of visual discomfort, for instance, is one that is often noticed in testing environments (Herzog et al, 2018;Lin et al, 2021;Smith et al, 2021). Still, it remains to be seen in practice how prevalent this challenge is, and more particularly, how pioneers over time cope with such challenges (Krzywdzinski et al, 2022). Therefore, a stepping stone to studying order picking performance may be to research HWD use with pioneers in the field as they face and try to manage the challenges related to implementing the device in practice.…”