Web‐based discussion groups at stake: the profile of museum professionals online

Bernier, Roxane; Bowen, Jonathan P.

doi:10.1108/00330330410532832

Cited by 12 publications

(9 citation statements)

References 8 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Few studies, however, have focused on the nature and behavior of MIPs themselves. Bernier and Bowen (2004) evaluated the information behaviors of museum professionals online, in particular their use of online discussion forums. Gilliland-Swetland and White (2004) studied the ability of MIPs to use metadata standards that provide access to museum information online.…”

Section: Literature Reviewmentioning

confidence: 99%

The changing nature of information work in museums

Marty

2006

J. Am. Soc. Inf. Sci.

View full text Add to dashboard Cite

This paper presents results from twenty-one semi-structured interviews with museum information professionals (MIPs) who were asked about their experiences working with information resources, tools, and technologies. Interviews were analyzed to determine 1) the challenges MIPs face as they adapt to changing technical capabilities and strive to meet the changing needs and expectations of museum users; and 2) the coping mechanisms MIPs employ on the job that enable them to deal effectively with those challenges. The paper presents the results of this analysis, exploring how MIPs cope with the changing nature of information work in museums by relying on thirteen different strategies, including assessing new technologies in relation to the museum's core mission, helping museum professionals embrace new ideas about information access and provision, and promoting internal practices that encourage the sharing of information and the integration of information science into museum work. The paper discusses the implications of these challenges and strategies for current and future MIPs, and assesses their impact on changing perceptions, roles, and research for information professionals in museums as they work to meet the information needs of all museum users. KeywordsMuseum informatics; museum information professionals; information work in museums.

show abstract

Section: Literature Reviewmentioning

confidence: 99%

The changing nature of information work in museums

Marty

2006

J. Am. Soc. Inf. Sci.

View full text Add to dashboard Cite

show abstract

“…Bowen, Houghton, and Bernier (2003), for instance, examined how online tools such as discussion forums, mailing lists, and newsgroups can help build a community among museum professionals and visitors (cf. Bernier and Bowen 2004). Museum information professionals frequently create their own online communities using such tools as Facebook, LinkedIn, or Twitter.…”

Section: Communities Of Museum Information Professionalsmentioning

confidence: 99%

Building community among museum information professionals: a case study of the Museum Computer Network

Marty

Soren

Armstrong

2013

Museum Management and Curatorship

View full text Add to dashboard Cite

Museum information professionals meet the needs of the producers and consumers of museum information resources, yet, little is known of how their own needs are met or what benefits they obtain from being part of a broader professional community. This study presents results from a survey of 283 individuals who were asked about their relationship with the Museum Computer Network, an international professional organization dedicated to supporting the needs of museum information professionals. The results shed light on how professional organizations can meet the needs of individuals who share a common interest in museums and information technology, particularly when those individuals are professionally diverse and geographically distributed. The results can help researchers and practitioners better understand how to build community among museum information professionals, and have implications for all organizations supporting the needs of museum professionals. IntroductionOrganizations that endeavor to meet the needs of national or international groups of museum professionals face considerable challenges. What is the best way to build community among diverse groups of individuals who share a common interest in museums? How can new information technologies encourage communication among geographically distributed individuals with varied professional backgrounds? What tools are available for meeting the needs of individuals who share career paths, but may only see each other once a year at conferences?These questions are particularly problematic for organizations that support museum information professionals, defined as individuals who meet the needs of the producers and consumers of museum information resources, on-site and online (Marty 2007). The development and use of information technologies in museums have accelerated at a rapid rate over the past 40 years (Parry 2007), and keeping up with evolving information technologies while meeting the changing needs and expectations of museum visitors can be difficult. Being part of a community of *Corresponding author. individuals facing similar challenges and sharing best practices is critical to the success of museum information professionals on the job. Given the importance of museum information professionals within the larger museum community, there is a need to examine the different approaches to developing and sustaining communities of museum information professionals.To meet this need, this paper presents results from an online survey designed to assess how one professional organization Á the Museum Computer Network Á works to meet its members' needs, and how it might improve its ability to do so through new technologies, information resources, and other support mechanisms (Soren 2011). The results of this study will help researchers and practitioners better understand the role of professional organizations in meeting the needs of museum professionals writ large, and shed light on how organizations that support museum information professionals can build a community am...

show abstract

“…3-44), and Zboralski (2009) focused on the need to look at enabling factors within a context, more specifically within a community, to understand how knowledge is created. As the third theme, building on Nonaka et al 's (2000) identification of a "ba" environment for knowledge creation, Gourlay (2006), Stacey (2001, andSenge andScharmer (2011) questioned transformational changes in knowledge creation while Bernier and Bowen (2004) experimented with creating an environment and testing its control and agility of knowledge development in a virtual setting (Harsh, 2009). The "ba" environment is thought of as an environment for knowledge creation purposes, whether physical, virtual, or mental.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

A Knowledge Management IT Tool: An Investigation within a Marketing Introductory Course

Ly¹,

Saadé²

2017

InSITE Conference

View full text Add to dashboard Cite

Aim/PurposeThe purpose of this study is to shed light on how students learn within an environment tailored to knowledge creation. BackgroundWe build on Nonaka, Toyama, and Konno's three key elements: SECI model, Ba, Leadership as well as current knowledge management researchers critiques and improvements. MethodologyBased on an introductory marketing course, we used an in-house web based learning tool (peer-to peer) to capture score performances and perception surveys. The analysis was conducted through an exploratory factor analysis (EFA). ContributionThis study shed light on current knowledge management critiques by providing measures at the micro-level and community level. FindingsPerceptions of adaptability and usefulness change positively over time, while students' repeated practice prepares them for different styles of questions as their performances increases over time. Recommendations for PractitionersOrganizations can understand how employees create knowledge through exchange of ideas, feedback, and common goals. Supervisor can understand their employees better and employees can gain a sense of control on their work. Recommendation for ResearchersThe ability to capture information over time on the human and community level within a system allows further research to shed light on different variables of knowledge creation in the field. Impact on Society An appreciation of the mechanism of knowledge creation can encourage organization to become more innovative and focus on people rather than material.A Knowledge Management IT Tool 172Future Research Measures such as the engagement level, the personality level, and compatibility level within a community to create knowledge are to be explored.

show abstract

Web‐based discussion groups at stake: the profile of museum professionals online

Cited by 12 publications

References 8 publications

The changing nature of information work in museums

The changing nature of information work in museums

Building community among museum information professionals: a case study of the Museum Computer Network

A Knowledge Management IT Tool: An Investigation within a Marketing Introductory Course

Contact Info

Product

Resources

About