Weight discrimination in helping behavior

Randall, Jason G.; Zimmer, Christina U.; O'Brien, Katharine Ridgway; Trump-Steele, Rachel; Villado, Anton J.; Hebl, Michelle R.

doi:10.1016/j.erap.2017.02.002

Cited by 10 publications

(4 citation statements)

References 50 publications

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“…In further reflecting the preceding finding that loan applications from Black (vs. White) entrepreneurs with a sophisticated business structure were approved to a higher extent, we note insights from studies on helping behavior in the context of weight discrimination. Randall et al (2017, p. 125) show that “discrimination overweight individuals experience extends to situations when they are asking for help” but also that “displaying stereotype-inconsistent cues benefit overweight individuals by increasing the likelihood of them being helped.” While we do not have process-related evidence from the employees who approved these loans, it is possible that loan officers engage in “helping behavior” in light of stereotype-inconsistent cues.…”

Section: Discussionmentioning

confidence: 99%

Revealing and Mitigating Racial Bias and Discrimination in Financial Services

Scott¹,

Bone²,

Christensen³

et al. 2023

Journal of Marketing Research

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Three field studies and a laboratory experiment reveal racial discrimination in financial loan services. The results show that (a) service employees provide Black (vs. White) customers with inferior service outcomes (i.e., products offered), (b) Black (vs. White) customers experience inferior service processes (employees’ warmth/competence), and (c) Black (vs. White) customers report lower loyalty intentions toward the firm. Such discrimination is not only morally wrong and illegal, but it is also bad for business. Therefore, the authors also show when and why racial discrimination is mitigated: namely, when Black customers signal higher socioeconomic status, or a Black customer’s company (for which they seek the loan) has a more complex and sophisticated legal structure (corporation vs. sole proprietorship). Exploring this mitigation effect further, the results show that a more sophisticated business structure increases the employee’s trust toward Black customers, which reduces the perceived default likelihood and increases the likelihood to offer a loan; yet, this process does not emerge for White applicants. The findings point to managerial and policy implications to mitigate racial discrimination.

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Section: Discussionmentioning

confidence: 99%

Revealing and Mitigating Racial Bias and Discrimination in Financial Services

Scott¹,

Bone²,

Christensen³

et al. 2023

Journal of Marketing Research

View full text Add to dashboard Cite

show abstract

“…For the sake of our autonomy, self-reverence, and moral conduct, we arguably ought to minimize such influences. If we acquiesce to the fact that prosocial behaviour such as our preparedness to help others can be systematically manipulated without our knowledge through, among other things, the smell of chocolate chip cookies (Baumeister et al, 1998), freshly roasted coffee (Baron, 1997), or all-purpose cleaner (Holland et al, 2005), the hair-colour (Guéguen, 2012) or the body weight (Randall et al, 2017) of the needy or through whether they have a birthmark (Piliavin et al, 1975), wear a tie (Jackson et al, 1995) or a flower in their hair (Stefan & Guéguen, 2014), our affective life and behaviour will (continue to) be manipulated in a way that we might, if we come to understand what has been going on, regard as being against our will and to our disadvantage.…”

Section: Environmentally Scaffolded Affectivity: User-resource-intera...mentioning

confidence: 99%

Situated Affectivity and Mind Shaping: Lessons from Social Psychology

Walter

Stephan

2022

Emotion Review

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Proponents of situated affectivity hold that “tools for feeling” are just as characteristic of the human condition as are “tools for thinking” or tools for carpentry. An agent’s affective life, they argue, is dependent upon both physical characteristics of the agent and the agent’s reciprocal relationship to an appropriately structured natural, technological, or social environment. One important achievement has been the distinction between two fundamentally different ways in which affectivity might be intertwined with the environment: the “user-resource-model” and the “mind-invasion-model.” The twofold purpose of this paper is to complement the debate about situated affectivity in general and about “mind invasion” in particular by, firstly, connecting it to situationist research in social psychology and, secondly, broadening the perspective to not only accommodate decidedly detrimental “invasions” but also potentially beneficial forms of “mind shaping” that include the manipulation of an agent’s experiential life and behaviour through the moulding of both the agent’s environment and the agent’s body.

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“…En la sociedad actual, la persona con exceso de peso se visualiza como irresponsable, perezosa y con falta de fuerza de voluntad (Randall et al 2017), tal y como se menciona en Wharton et al (2020, p. 876): "la narrativa cultural dominante sobre la obesidad alimenta las suposiciones sobre la irresponsabilidad personal y la fuerza de voluntad y echa la culpa y la vergüenza a las personas que viven con obesidad" En este sentido, el exceso de peso visto como enfermedad, tal como lo propone el modelo biomédico y las grandes empresas beneficiadas por el consumo que se genera con la denominada epidemia del exceso de peso, tiene consecuencias sociales como estigmatización y discriminación y crea percepciones que pueden llevar al no reconocimiento del tamaño del cuerpo por no querer aceptar las características negativas que se asocian a las personas con exceso de peso (Rivera Dommarco et al 2012). El estigma también conlleva desajuste psicológico conformado desde edades tempranas en el núcleo familiar, donde pueden aparecer patrones de conducta expuestas por los cuidadores o padres.…”

Section: Estigma Y Re-significación Social De Los Agentesunclassified

Percepciones en torno al exceso de peso en el contexto sociocultural

Martínez

Irurzo

2021

J. cienc. soc.

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El exceso de peso es un padecimiento que actualmente es responsable del aumento en los riesgos de padecer diabetes, hipertensión y algunos tipos de cáncer. Este fenómeno social requiere de un tratamiento multidisciplinario en el que estén involucrados estudiosos de la salud y del comportamiento humano, desde personal de medicina, nutrición, activación física, trabajo social y psicología; hasta sociólogos, antropólogos, historiadores y otros científicos sociales que contribuyan a comprender mejor la impronta de esta problemática en contextos específicos. Aunque existan diferencias entre estas disciplinas en la forma de abordar y percibir dicho fenómeno, estas no deben de anularse, sino complementarse entre sí. Al considerar las distintas perspectivas y enfoques de estas disciplinas en torno al exceso de peso se podrá visualizar esta problemática en su totalidad, es decir, las pautas y circunstancias bajo las cuales se desarrolla. Por tanto, el objetivo de la presente investigación es examinar la ambivalencia y mutabilidad de la percepción en torno al exceso de peso. La percepción que se ha dado al exceso de peso ha cambiado a lo largo de la historia, de concebirse como algo normal, e incluso positivo, pasó a tener una connotación negativa. Esta modificación de la percepción se ha visto reflejada en la sociedad contemporánea, y el impacto que actualmente tiene se ve reflejado en el aumento constante de la población con exceso de peso. La ambivalencia genera déficit en el abordaje y las estrategias carecen de unificación en los distintos sectores, se vislumbra un escenario complejo ante las distintas posturas y la falta de un abordaje transdisciplinario. Se requiere cambios en la concepción del fenómeno alejados de la culpa y asumiendo responsabilidades tanto a nivel individual como colectivo.

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Weight discrimination in helping behavior

Cited by 10 publications

References 50 publications

Revealing and Mitigating Racial Bias and Discrimination in Financial Services

Revealing and Mitigating Racial Bias and Discrimination in Financial Services

Situated Affectivity and Mind Shaping: Lessons from Social Psychology

Percepciones en torno al exceso de peso en el contexto sociocultural

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