“…Third, this approach enables organizations to incorporate the power of peer support in practice development. The findings reinforce research about good peer support providing information, emotional support, and social connections for peers (Balcazar et al, 2012; Poon et al, 2021; Serrata et al, 2016). Peer support empowers individuals and enhances their capacity to express their support needs and seek solutions, especially for people from culturally diverse backgrounds (Balcazar et al, 2012; Fang et al, 2021; Poon et al, 2021; Serrata et al, 2016).…”