“…The application of ICT enables two-way communication between suppliers and consumers of energy. Yet, beyond this basic sensitivity that a smart grid involves ICT and facilitates information exchange, there is no unified or agreed-upon definition (Beaulieu, 2016;Christensen et al, 2013;Wolsink, 2012). Organisations and scholars seem to emphasise different aspects depending on their specific interests and background (Blumsack and Fernandez, 2012;Clastres, 2011;Tuballa and Abundo, 2016).…”