“…More directly on performance, we have seen that some researchers have focused on the financial performance of the institutions since this is what makes an organization sustainable (Daher & Le Saout, 2013), and efficiency leads to lower interest rates (Basharat, Hudon, & Nawaz, 2015). The resilience of microfinance institutions can improve by better communication with stakeholders and developing feedback loops, as well as retaining their niche construction strategies and cooperative ties (Jayashankar, Ashta, & Rasmussen, 2018). To improve financial performance, researchers stress on financial innovations and improved client follow‐up (Kendo, 2017) as well as strategic positioning and organizational leadership (Sayed & Ghalib, 2016).…”