“…IPC may also be hindered by lack of knowledge and experience in interacting with other healthcare professionals (Duchscher 2001, Delaney 2003, Ellerton & Gregor 2003, Etheridge 2007, Fink et al 2008, Anderson et al 2009, Chernomas et al 2010. Specifically, lack of knowledge and experience was a barrier to collaborating with physicians Thomas et al 2011) and ancillary staff (Martin & Wilson 2011). In particular, these deficiencies related to conflict resolution (Duchscher 2001, Anderson et al 2009, Olson 2009).…”