2008
DOI: 10.1080/15332660802067940
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What Do We Know About the Identity Salience Model of Relationship Marketing Success? A Review of the Literature

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Cited by 15 publications
(13 citation statements)
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References 54 publications
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“…Whereas general research on relationship marketing is broad, managing relationships in a nonprofit context is insufficiently researched (Michalski and Helmig 2008), though recent studies highlight an integrative marketing concept focused on relationships with all different customer groups (Arnett et al 2003;Conway and Whitelock 2007;Passebois and Aurier 2004;Rentschler et al 2002).…”
Section: Strategic Marketing In Nonprofit Organizationsmentioning
confidence: 99%
“…Whereas general research on relationship marketing is broad, managing relationships in a nonprofit context is insufficiently researched (Michalski and Helmig 2008), though recent studies highlight an integrative marketing concept focused on relationships with all different customer groups (Arnett et al 2003;Conway and Whitelock 2007;Passebois and Aurier 2004;Rentschler et al 2002).…”
Section: Strategic Marketing In Nonprofit Organizationsmentioning
confidence: 99%
“…Such a perspective explains why functionally interchangeable behaviors are acceptable in some networks but not others. This has been observed in a variety of situations, for example within intra-organizational social relationships (Ashforth and Mael, 1989, Dutton et al, 1994, Haslam et al, 2000, and in relationship marketing (Arnett et al, 2003, Bhattacharya and Sen, 2003, Michalski and Helmig, 2008. It has also been used to account for user participation in online communities in settings outside of IP2PLS, including general knowledge contribution (Shen et al, 2010), as well as consumer product discussion and reviews (Forman et al, 2008).…”
Section: Sit and Ip2plsmentioning
confidence: 99%
“…4 Identificación: variable asociada con el sentimiento de unidad de las partes con la causa u objetivo de la OSFL y con los beneficios sociales no monetarios que obtienen los individuos y las organizaciones al desarrollar las misiones, valores y objetivos de las partes (Arnett, et al, 2003;Michalski & Helmig, 2008). 5 En el campo interorganizacional, la cooperación se entiende como un conjunto de comportamientos o actividades entre dos o más organizaciones para alcanzar resultados satisfactorios para las partes.…”
Section: B Clasificación En Función Del Estado De La Relaciónunclassified