What factors drive the satisfaction of citizens with governments’ responses to COVID-19?

Chen, Cathy W. S.; Lee, Sangyeol; Dong, Manh Cuong; Taniguchi, Masanobu

doi:10.1016/j.ijid.2020.10.050

Cited by 43 publications

(44 citation statements)

References 11 publications

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“…Macao) [23]. Other research examines important factors that influence citizens 'satisfaction with their governments' responses to the COVID-19 pandemic based on a survey conducted in several countries [24].…”

Section: E-government During the Coronavirus Pandemic (Covid-19)mentioning

confidence: 99%

E-government in the Era of Globalization and the Health Crisis caused by the Covid-19 Pandemic, between Standards and Innovation

et al. 2021

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Research background: E-government has started from the challenges of new technologies by providing e-services to its citizens and has expanded today in more and more fields, including communication with citizens, budget management, macroeconomic forecasts, etc. If we accept the definition according to which eGovernment (or e-government) is an applicability of information technology for the provision of administrative services, information exchange, communication transactions, integration of various electronic systems and autonomous services between government and citizen (G2C), government and business environment (G2B), government and government (G2G) as well as for the processes and interactions of administrative staff in the entire infrastructure of the administration, and through e-government, government services are available to citizens in a convenient, efficient and transparent way, then we will accept and the conclusions of the same research that considers that in e-government there are no identifiable barriers. Purpose of the article: Through this paper we aim to highlight the current economic realities and how some governments have understood to use technology during the pandemic. Methods: The research methodology is based on documentary analysis. The bibliographic study, the secondary analysis of the data, the observation and the analysis complete the documentary analysis and allowed us to obtain some conclusive results. Findings & Value added: The pandemic health crisis has further pushed the limits of technology, which has been transformed into a true universal panacea for solving relatively vital economic activities for a national economy in a global context. A first finding was that the pandemic accelerated the need for digital governance. However, the modalities of action remain open.

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Section: E-government During the Coronavirus Pandemic (Covid-19)mentioning

confidence: 99%

E-government in the Era of Globalization and the Health Crisis caused by the Covid-19 Pandemic, between Standards and Innovation

et al. 2021

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“…Un estudio sobre Covid-19 en Nigeria, demostró que las personas están de acuerdo con el aislamiento obligatorio, pero no están satisfechos con las medidas del gobierno; porque consideran que podía realizar mayores esfuerzos en el número de pruebas y en la difusión de la información (Olagunju et al, 2020). Con respecto a los factores que influyen en la satisfacción con las medidas, otro estudio evidencia que las personas se enfocan más en el número de casos confirmados y muertes, en lugar de las políticas que inicia el gobierno (Chen et al, 2020).…”

Section: Orientaciones Hacia La Políticaunclassified

Políticas públicas para el afrontamiento adaptativo del Covid-19: nueva normalidad en Colombia (2020)

et al. 2021

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Mediante dos estudios longitudinales de corte cuantitativo, exploramos dimensiones sociodemográficas y psicosociales de 2.722 colombianos en el contexto de la pandemia sobre: medidas gubernamentales, afrontamiento de la situación económica personal y clima socioemocional; para identificar limitaciones de afrontamiento y proponer lineamientos de política pública sobre estrategias adaptativas a la nueva normalidad. Los resultados son consistentes con la teoría. Entre los hallazgos destacamos: la necesidad de articular políticas con estrategias que permitan canalizar la ansiedad y el estrés; evitar actitudes individualistas versus confianza social; y difundir narrativas claras, sencillas y transparentes. Asimismo, recomendamos medidas particulares para grupos con afectación diferencial, relacionadas con condiciones socioeconómicas y con el género.

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“…RP is a key factor influencing citizens' satisfaction. During the COVID-19 pandemic, people's satisfaction has been closely related to risk factors such as confirmed cases and deaths per million [48]. In contrast, according to Liu et al [27], consumers' RP of air pollution's consequences mediates between PD and intended action as a kind of acceptance.…”

Section: Hypothesis 2-6 (H2-6) Pd Is Positively Associated With Rpmentioning

confidence: 99%

The Impact of Psychological Distance on Judging Satisfaction with Nuclear Energy Policy via Knowledge Calibration and an Integrated Causal Path Model

Kim

2021

Energies

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This study investigated how, through knowledge calibration and a causal path model, psychological distance can explain the level of satisfaction with nuclear energy policy. The investigation used multiple regression analysis and path analysis to explore relationships among variables. Data from 1056 adults revealed that more knowledge-calibrated individuals have more positive attitudes toward nuclear energy policy. In addition, the psychological distance influences policy satisfaction by mediation of perceived risk of nuclear energy. This study aimed to increase the understanding of the dynamic of satisfaction with and acceptance of nuclear energy policy among stakeholders. Thus, based on the construal level theory, the study addressed the importance of knowledge and psychological distance in explaining variation in satisfaction and acceptance about nuclear policy.

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What factors drive the satisfaction of citizens with governments’ responses to COVID-19?

Cited by 43 publications

References 11 publications

E-government in the Era of Globalization and the Health Crisis caused by the Covid-19 Pandemic, between Standards and Innovation

E-government in the Era of Globalization and the Health Crisis caused by the Covid-19 Pandemic, between Standards and Innovation

Políticas públicas para el afrontamiento adaptativo del Covid-19: nueva normalidad en Colombia (2020)

The Impact of Psychological Distance on Judging Satisfaction with Nuclear Energy Policy via Knowledge Calibration and an Integrated Causal Path Model

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