What happens on Facebook stays on Facebook? The implications of Facebook interaction for perceived, receiving, and giving social support

Li, Xiaoqian; Chen, Wenhong; Popiel, Pawel

doi:10.1016/j.chb.2015.04.066

Cited by 131 publications

(92 citation statements)

References 61 publications

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“…In the current environment of robust SNS research, U&G theory has extensively explored the reasons for individuals' use of different SNSs including Facebook [2,18], WeChat [7], Twitter [19], social virtual worlds [10], and social networking games [12,20] (see Table 1). Table 1 summarizes the major findings of studies on U&G theory in the SNS context.…”

Section: Uses and Gratification Theorymentioning

confidence: 99%

“…In addition, De Oliveira and Huertas [22] suggested that subjective norms, social identity, group norms, entertainment, and interpersonal interconnectivity positively impact user satisfaction on Facebook. Moreover, a number of studies have empirically validated SNS research stating that user behavioral intentions are predicted by different aspects of gratification, such as hedonic gratification, content gratification, utilitarian gratification, and social gratification [11,20,24]. Different research points out that each gratification contains different dimensions.…”

Section: Uses and Gratification Theorymentioning

confidence: 99%

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Can “Liking” Behavior Lead to Usage Intention on Facebook? Uses and Gratification Theory Perspective

Hossain

Kim

Jahan³

2019

Sustainability

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The “like” feature on Facebook has emerged as a commonly used paralinguistic tool for communicating, and its importance as an indication of positive feelings toward the posts of others is likely to increase. Comprehensive research is needed into why and how users are motivated toward ‘liking’ behavior, and whether this behavior generates an intention to continue using Facebook over time. This study combines the theory of uses and gratification and a subjective norm perspective to create an integrated model that predicts liking behavior and usage intentions on Facebook. The research model is tested with data collected from online users of Facebook and the proposed model is supported by a measurement and structural model analysis based on empirical data collected from 267 Facebook users. The findings indicate that the most salient motivations for users to liking behavior are enjoyment, information seeking, social interaction, and subjective norms, and that they subsequently reinforce their continuous intention toward the Facebook. The results also revealed that subjective norms contribute strongly to the projections of liking behavior and continuous usage intention. The proposed research model contributes to global marketing research and information-technology service management by integrating personal and social motivators to understand the acceptance of social networking technologies by users in Asia. In particular, the outcomes stand to enhance the current state of knowledge of social networking site developers, managers, and organizations to improve acceptance of their services or products, development of customer support, advertising, and/or product development. The present results lay the foundation for uses and gratification theory and subjective norms model that have important theoretical and practical implications and may guide future research efforts in this context.

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Section: Uses and Gratification Theorymentioning

confidence: 99%

Section: Uses and Gratification Theorymentioning

confidence: 99%

Can “Liking” Behavior Lead to Usage Intention on Facebook? Uses and Gratification Theory Perspective

Hossain

Kim

Jahan³

2019

Sustainability

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“…Being away from their homes in an isolated environment [52], cruise ship employees are constantly looking for social support [53]. Interestingly, perceived social support, characterized as the tangible or intangible support received from an individuals' social circle, is associated with superior life satisfaction [54]. Consequently, based on theory, literature review and empirical findings, the following hypothesis is derived: Hypothesis 6 (H6).…”

Section: Relatedness To Friends and Family Need Satisfaction And Intementioning

confidence: 99%

Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees

Radić

Ariza-Montes

Perlines

et al. 2020

IJERPH

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This study aims to elucidate the idiosyncratic effects of the Internet and online communication on the well-being and life satisfaction of cruise ship employees. Cross-sectional surveys and covariance-based structural equation modelling tools were used. In addition, univariate variance analysis was used to address the effects of socio-demographic variables (years of service on a cruise ship, working department on a cruise ship, gender, age, educational level and place of residency) on latent variables of the conceptual model. The conceptual model draws on existing theory and previous research and was empirically tested on a sample of cruise ship employee internet users. Result show that while being onboard a cruise ship, employees experience strong social pressure to be constantly available and they fear of missing out on important information and life events. Thus, relatedness to friends and family needs satisfaction is of paramount importance for cruise ship employees because they are fully aware that they are dispensable and replaceable to cruise ship companies, however to their friends and family, they are indispensable and unique. Moreover, employees who engage in other tasks/activities while taking part in online communication with friends and family exhibit reduced performance, which leads to poor interaction and social dissatisfaction. Lastly, employees experiencing under-reciprocating exchanges show significant negative effects on their well-being. Overall, the results provided several important theoretical and practical implications relevant to cruise tourism and human resource management.The recent advancements in communication technologies have altered how human beings communicate and associate with one another [24]. The belief that free Internet is a moral human right [10] and should be provided to all seafarers, including cruise ship employees [5] has become increasingly popular. Internet access enhances our lives by providing free, instant, worldwide communication [10]; social network sites play central roles in our everyday activities [25] due to their capability to extend and connect social capital that has stimulating effects on personal psychological well-being [26]. Internet and online communication were introduced as a vision of a connected world where anybody could share experiences and feel less alone [27].

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“…Social aspects are critical in determining adoption of social media including smart retail channel MIM applications (Gan and Wang, 2015, Li, Chen et al, 2015, Li, Liu, et al, 2015. Studies have identified that gender is a critical moderating variable influencing adoption of social media for interpersonal communications; female respondents prefer to use social media with social interaction aspects (Kimbrough et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

Understanding the effect of smart retail brand – Consumer communications via mobile instant messaging (MIM) – An empirical study in the Chinese context

Vazquez

Dennis

Zhang

2017

Computers in Human Behavior

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What happens on Facebook stays on Facebook? The implications of Facebook interaction for perceived, receiving, and giving social support

Cited by 131 publications

References 61 publications

Can “Liking” Behavior Lead to Usage Intention on Facebook? Uses and Gratification Theory Perspective

Can “Liking” Behavior Lead to Usage Intention on Facebook? Uses and Gratification Theory Perspective

Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees

Understanding the effect of smart retail brand – Consumer communications via mobile instant messaging (MIM) – An empirical study in the Chinese context

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