What influences panic buying behaviour? A model based on dual-system theory and stimulus-organism-response framework

Li, Xue; Zhou, Yusheng; Wong, Yiik Diew; Wang, Xueqin; Yuen, Kum Fai

doi:10.1016/j.ijdrr.2021.102484

Cited by 76 publications

(84 citation statements)

References 57 publications

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“…While there is no strict guideline for conducting an integrative review, the basic steps of a literature review should be conducted [13,14]. The steps that were conducted were as follows: (1) review design; (2) literature search; (3) literature analysis; (4) writing of the review [13,14]. For this methodology section, steps 1-3 are described.…”

Section: Methodsmentioning

confidence: 99%

“…Many supply chains worldwide (86%) have been seriously impacted by the COVID-19 pandemic [1]. The direct consumer behaviours were hoarding of canned food, toilet paper and disinfection cleaning supplies due to the fear of stocked-out supplies [2]. This hoarding behaviour led to consumer stress and price and supply chain disruptions [2].…”

Section: Introductionmentioning

confidence: 99%

“…The direct consumer behaviours were hoarding of canned food, toilet paper and disinfection cleaning supplies due to the fear of stocked-out supplies [2]. This hoarding behaviour led to consumer stress and price and supply chain disruptions [2]. The problems grew when the shortage of materials was combined with a reduction in employees due to governmental lockdown actions to counter the number of infections.…”

Section: Introductionmentioning

confidence: 99%

“…Suppliers could not meet delivery agreements, supply decreased due to closed factories, and customer demand became highly unpredictable [3]. It became evident that most global supply chains' resilience was under the desired levels [2]. The resilience of supply chains needs to be improved with the help of the lessons learned from the COVID-19 pandemic to decrease the impacts of future pandemics.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Which Strategies and Corresponding Competences Are Needed to Improve Supply Chain Resilience: A COVID-19 Based Review

et al. 2022

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Background: During the COVID-19 pandemic, it became evident that supply chains were not as resilient as they should be. To cope with future disruptions or epidemic outbreaks, supply chain resilience should be improved based on lessons learnt from the impacts of COVID-19 to improve supply chain resilience and facilitate the corresponding competences and skills to implement strategic changes. Method: Applying the dynamic managerial capabilities theory lens, an integrative review is conducted focused on (1) the multiple impacts of COVID-19 on the supply chain resilience, (2) multiple strategies to enhance supply chain resilience, and (3) competences needed to implement the strategic changes successfully. Result: During COVID-19, supply chains could not handle supply and demand shocks, which led to a disrupted state of supply chains. To reduce the impacts of the subsequent disruptions, companies should implement specific strategic changes and increase complementary skills and competences levels. A proposed framework indicates which skills and competences need to be developed to implement a strategic change. Conclusion: Companies must shift their focus from (cost) efficiency to creating more resilient supply chains. Additionally, purchasing professionals should develop their skills and competences accordingly to cope with future disruptions.

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Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Which Strategies and Corresponding Competences Are Needed to Improve Supply Chain Resilience: A COVID-19 Based Review

et al. 2022

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“…Indeed, literature on changes in consumer behavior is surging ( 10 , 11 , 27 – 29 ). Some scholars have reported that COVID-19 has led consumers to panic buy, and they investigated the drivers of this phenomenon ( 27 , 30 ). Some have argued that consumers' safety and health concerns have catalyzed their dependence on contactless shopping technologies, such as using augmented reality technologies in the information acquisition process ( 31 ), live-stream shopping in purchasing ( 32 ), and robot or drone deliveries in last-mile logistics ( 9 ).…”

Section: Introductionmentioning

confidence: 99%

Consumer Motivations for Adopting Omnichannel Retailing: A Safety-Driven Perspective in the Context of COVID-19

Fang

Cai

et al. 2022

Front. Public Health

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This study aims to understand the influence of COVID-19 on consumers' fears and self-protection motivations. Furthermore, the study seeks to understand the effects of these fears and motivations on consumers' intentions to use omnichannel retailing. A modified theoretical model is proposed by integrating protection motivation theory (PMT) and extending the extended parallel process model (E-EPPM). A total of 398 valid questionnaires are collected and used for further structural equation modeling analysis. The results suggest that the perceived severity, perceived vulnerability, and health anxiety positively impact perceived fears surrounding COVID-19. Furthermore, it is found that perceived fear, self-efficacy, and response efficacy will affect the protection motivation of consumers and ultimately contribute to their behavioral intention to use omnichannel retailing. The findings theoretically enrich the research on COVID-19, PMT, and E-EPPM and empirically provide managerial implications for omnichannel retail service providers.

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Factors influencing travelers' intention by environmental changes of destination: Cross‐country evidence from Far‐East Asia

Wang,

Oh,

Park

et al. 2024

Journal of Tourism Research

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Travel intentions are influenced by not only personal background but also external factors such as national disasters, infectious diseases, and government policy. While international flights and the travel market are sharply recovering from the effects of the COVID‐19 pandemic, travel risk will affect future travel demand. This study analyzed the relationship between potential risk of destination and travel avoidance intention using the stimulus‐organism‐response (SOR) model. The survey was conducted with 303 Chinese and 253 South Korean respondents living in countries adjacent to Japan. The results reveal that travel avoidance intentions may be influenced by emotional reactions to the complexity of the geopolitical environment or the diverse protection motivation perceptions of travelers. This study proposes that nationality has a moderate effect on tentative travel avoidance intention compared to gender.

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What influences panic buying behaviour? A model based on dual-system theory and stimulus-organism-response framework

Cited by 76 publications

References 57 publications

Which Strategies and Corresponding Competences Are Needed to Improve Supply Chain Resilience: A COVID-19 Based Review

Which Strategies and Corresponding Competences Are Needed to Improve Supply Chain Resilience: A COVID-19 Based Review

Consumer Motivations for Adopting Omnichannel Retailing: A Safety-Driven Perspective in the Context of COVID-19

Factors influencing travelers' intention by environmental changes of destination: Cross‐country evidence from Far‐East Asia

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