What influences teachers to continue using cloud services?

Abstract

Purpose The purpose of this study is to explore the determinants of teachers’ continuance intention concerning cloud services. Design/methodology/approach This study uses a cloud service, namely, Google Sites, to support teacher collaboration and further develop a research model to explore the determinants of their continued usage intention. Findings The findings reveal that continued intention to use the cloud services is primarily determined by their attitude towards using it; attitude towards using is affected by perceived ease of use and perceived usefulness; and perceived ease of use is influenced by facilitating conditions, while perceived usefulness is influenced by social influence. Practical implications This study determines that teachers intend to continue using cloud services once training in using such services has been provided and if they hear favourable opinions from others. Originality/value The paper enables us to better understand factors affecting teachers' continuance intention toward cloud services.

Technology-Enhanced Teaching: A Technology Acceptance Model to Study Teachers’ Intentions to Use Digital Games in the Classroom

“…It is interesting to note that ease of use is not as important to the behavioural intention to use digital games as much as perceived usefulness. This is in contrast to many similar studies [55], [56]. The explanation in the literature that perceived ease of use has a greater influence on users' intention to use a technology when they had little experience of it, and that perceived usefulness has more when the population had more experience [57] is challenged here as the population of teachers studied here has had no experience with using technology in the classroom.…”

Dynamic Capabilities for SME’s: Ready to Change and Cloud Service Role Toward Digital Business

“…Cloud service is an exciting and compelling technological breakthrough that has shown how we work, collaborate, and share knowledge (Mohamed & Pillutla, 2014). All of that is available through the Internet, such as document services (e.g., Google documents) or file hosting services such as Dropbox (Wang et al 2017), cloud storage, big data, learning machines, and cognitive computing (Prasad et al 2018). Moreover, cloud service is built from a collection of computers, which are interconnected and virtualized, so that they can provide a set of services that are determined through a Service Level Agreement (SLA).…”

“…Qadri & Quadri (2018) stated that the influence of cloud services can be measured using the dimensions of On-Demand Self-Service, Internet Accessibility, Pooled Resources, Elastic Capacity, and Usage-Based Billing while Mohamed & Pillutla (2014) stated that the dimensions of the cloud service are the Systems, semantic protocol layer, and the Virtual machine sub-layer. In addition, other dimensions of cloud service according to several studies include: facilitating conditions, computer self-efficacy, online collaboration, user engagement, industry collaboration, vibrant ecosystem, blockchain technology standardization, regulatory clarity, cost efficiency, energy efficiency, bloat blockchain handling , miner incentives, business case alignment to blockchain capability, sidechains development, blockchain talent pool availability, leadership readiness for a decentralized consensus-based technology, technology investment and maturity, trust on blockchain networks, integration with other cloud services, robust and mature smart contracts platforms , blockchain security and user control on data (privacy), availability, throughput, response time and cost, quality assurance, and enhanced user satisfaction (Modi & Garg, 2019;Prasad et al 2018;Wang et al 2017).…”

“…Based on research conducted by Wang et al, (2017), it was revealed that their attitudes towards their use mainly determines the intention to use cloud services. Attitudes towards use are influenced by perceived ease of use and perceived benefits.…”

“…During the change process, companies should use the cloud for computing needs and blockchain-based cloud services; this is one of the most transformative technologies in the current era (Prasad et al, 2018). Cloud services are usually free; they are inexpensive and have many functions making it suitable for education and business (Wang et al, 2017). Cloud services have attracted much attention from educators and entrepreneurs because these services can facilitate better collaboration so that cloud services can improve performance.…”