What is the job satisfaction and active participation of medical staff in public hospital reform: a study in Hubei province of China

Abstract

BackgroundIn China, public hospital reform has been underway for almost 5 years, and 311 pilot county hospitals are the current focus. This study aimed to assess the job satisfaction and active participation of medical staff in the reform. A total of 2268 medical staff members in pilot and non-pilot county hospitals in Hubei, China, were surveyed.MethodsQuestionnaires were used to collect data. The Pearson chi-square statistical method was used to assess the differences between pilot and non-pilot county hospitals and identify the factors related to job satisfaction as well as the understanding and perception of the reform. Binary logistic regression was performed to determine the significant factors that influence the job satisfaction of medical staff in pilot county hospitals.ResultsMedical staff members in pilot county hospitals expressed higher satisfaction on current working situation, performance appraisal system, concern showed by leaders, hospital management, and compensation packages (P < 0.05). They were exposed to work-related stress at a higher extent (P < 0.05) and half of them worked overtime. Within pilot county hospitals, less than half of the medical staff members were satisfied with current job and they have evidently less satisfaction on compensation packages and learning and training opportunities. The working hours and work stress were negatively related to the job satisfaction (P < 0.05). Satisfaction on the performance appraisal system, hospital management, compensation packages, and learning and training opportunities were positively related to job satisfaction (P < 0.05). Medical staff in pilot county hospitals exhibited better understanding of and more positive attitude towards the reform (P < 0.05).ConclusionsPilot county hospitals have implemented some measures through the reform, but there still are deficiencies. The government officials and hospital administrators should pay attention to influencing factors of job satisfaction and focus on the reasonable demands of medical staff. In addition, the medical staff in pilot county hospitals exhibited a better understanding of the public hospital reform programme and showed more firm confidence, but there still were some medical staff members who hold negative attitude. The publicity and education of the public hospital reform still need improvement.

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“…6,18 On the other hand, some studies found higher job satisfaction in males in Turkey. 27,28 Our study detected no relationship between marital status and burnout.…”

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“…Some studies showed that operational efficiency and productivity of county hospital have gone down (Ying 2015; Jiang et al 2015; Shuai 2015), and patient’s medical expenses and cost of medicine have fallen to some extent as health reform starts (Huimei 2014; Shuai et al 2014; Zhenfang 2014). Some studies also showed that patients’ satisfaction were not throughout improved with the implementation of the reform (Suyi et al 2013; Weiyun and Yulan 2014), some medical staffs who exhibited a better understanding of the public hospital reform program hold negative comments about the reform effectiveness in pilot county hospitals (Fang et al 2015; Dongmei et al 2015). Additionally, the scale of the overall liabilities of the county general hospitals was expanding with large differences among regions, with well-developed short-term debt repaying capacity, but the long-term repaying ability became weak in Shandong (Ke et al 2014).…”