“…Some research suggests emotional labour can be satisfying or may not even be a matter of performance at all: the feelings required in certain occupations are said to be those which motivate workers to do the job at all. The argument varies in large part depending on the occupation under scrutiny, including health and social care (Hebson, Rubery, & Grimshaw, ; Husso & Hirvonen, ; Kessler, Heron, & Dopson, ; Sloan, ), call centre work (Lloyd & Payne, ; Marsh & Musson, ), academia (Brouillette, ; Gregg, , ), railway work (Boyd, ), flight attending (Boyd, ; Curley & Royle, ), Santa performing (Hancock, ), retail (Ikeler, ) and foster parenting (Kirton, ).…”