What makes hybrid insourcing successful: A new public–private partnership model for social welfare services

Abstract

Outsourcing has been a key policy tool for delivering a range of social services, and regarded as more effective than insourcing or direct government provision. At the same time, it has also caused many delivery issues such as principal‐agent problems, a lack of policy coordination, and poor‐quality welfare services. While the pendulum continues to swing between insourcing and outsourcing, we aim to propose a new public–private partnership model called the “hybrid insourcing model” and examine which factors influence the performance of the model. In South Korea, around 2010, the local government in Namyangju City was the first to implement the “Hope Care Center model,” a kind of hybrid insourcing model, which has been praised for its innovation and widely emulated by central and local governments. Our analysis utilizes data collected between December 2017 and January 2018 from public sector employees and civilian staff in Namyangju and a comparable city, A. From this, we draw a number of implications, both for theory and for policy. We argue that, for public–private partnerships, active cooperation and equality are the biggest factors in contributing to positive performance. These work alongside leaders with a clear vision and with employees' positive attitude.

The Application of Public-Private Partnership for the Purpose of Implementing State Policy in the Sphere of Health Care

“…The present investigation is based on a new concept of public health policy -new public governance or service (Dickinson, 2016;Yang et al, 2020), which provides the implementation of hybrid models of PPP in the sphere of health care. The explanatory methods of analysis have been used in the investigation, study and generalization of the research results of new PPP models in the sphere of health care in different countries (Italy, China) has been carried out.…”

“…Scientific publications for the period of 2015-2020 examine the various effects of PPPs in the sphere of health care. Scientists propose new PPP models, including a hybrid healthcare credit model (Yang et al, 2020) and hybrid healthcare models (Villani et al, 2017). The model was highly praised for its innovation and became widespread among local authorities.…”

“…The model was highly praised for its innovation and became widespread among local authorities. The hybrid model is based on the principles of equality and active cooperation, the formation of clear goals of PPP and the perception of employees in the field of medicine (Yang et al, 2020). The hybrid insourcing model is a new PPP model (Yang et al, 2020).…”

“…The hybrid model is based on the principles of equality and active cooperation, the formation of clear goals of PPP and the perception of employees in the field of medicine (Yang et al, 2020). The hybrid insourcing model is a new PPP model (Yang et al, 2020). This model solves the problems of previous types of PPPs within the framework of new public management's concept, based on market competition and social services monitoring system.…”

“…The state crisis in the sphere of social services has led to the development of publicprivate partnership (PPP) models since the 1980s (Yang et al, 2020). Systematic integration of private health care providers into the public health care sector took place (Gupta et al, 2020).…”