What Makes Wildlife Tourists Happy and What Disappoints Them? Learning From Reviews Posted on Tripadvisor

István, EGRESI; Lahiru, PRAKASH Thambiliya Godage Supun

doi:10.30892/gtg.24109-346

Cited by 15 publications

(5 citation statements)

References 53 publications

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“…Our results are consistent with previous surveys that found 73% of visitors intending to revisit Yala and 98% willing to recommend it to others (Arachchi et al, 2017). Similarly, an analysis of online reviews posted by visitors to Yala found the number satisfied to be three times that disappointed (Egresi & Prakash, 2019). Yala compares favourably with visitor satisfaction at some well-known tourist attractions such as Tsavo-west, Kenya where over 70% indicated a satisfactory experience (Akama & Kieti, 2003) and Tanzania with 86% interested in revisiting six parks (Okello & Yerian 2009).…”

Section: Visitor Experiencementioning

confidence: 98%

Is restricting mobile communication a solution to overcrowding? A test from Yala National Park, Sri Lanka

Fernando,

Janaka,

De Silva

et al. 2024

Ceylon J. Sci.

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The Yala National Park is the premier protected area in Sri Lanka. Overcrowding has been an issue in Yala for over a decade. Information sharing by mobile communication was thought to result in safari jeeps flocking to favoured sightings, causing overcrowding and reckless driving. We assessed visitor satisfaction and the impact of switching off mobile communication towers providing park coverage, by conducting a questionnaire survey, checking signal strength and assessing vehicle speed. We found that visitor satisfaction was related to sightings of the ‘big three’, elephants, leopards and sloth bears, but not to overcrowding at sightings. Reckless driving impacted visitor satisfaction both negatively and positively. High speed driving was mostly due to trying to exit the park before the park-closure time. Switching off mobile communication towers reduced signal strength and accessibility but did not eliminate it. Reduced mobile coverage lessened overcrowding at sightings but also decreased sightings, resulting in an overall reduction of visitor satisfaction. We conclude that reducing or eliminating mobile communication is not a viable solution to overcrowding.

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Section: Visitor Experiencementioning

confidence: 98%

Is restricting mobile communication a solution to overcrowding? A test from Yala National Park, Sri Lanka

Fernando,

Janaka,

De Silva

et al. 2024

Ceylon J. Sci.

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“…Nevertheless, to guarantee the achievement of sustainable development in the realm of wildlife tourism, it is essential to assess tourists' happiness with visitors' own experiences. Visitor satisfaction or dissatisfaction is contingent upon three primary elements: the quantity and variety of fauna, the volume of transports and tourists, and the expertise and proficiency of guides and drivers (Egresi & Prakash, 2019). Tourist satisfaction is also connected with the support for tourism development.…”

Section: Literature Reviewmentioning

confidence: 99%

“…It can be maximised by understanding the broad differences between attitudes and perceptions of an inconsistent tourist population and examining their long-term effects on nature conservation and the development of the tourism industry (Suckall et al 2009). Egresi and Prakash (2019) explained that explaining visitor expectations can be part of your animal experiences, as a reasonable interpretation of the quality goes a long way towards visitor satisfaction. Several studies have shown that analysing data on interactions with or views of wildlife effectively may increase public support for wildlife conservation.…”

Section: Literature Reviewmentioning

confidence: 99%

Perception and Attitude Towards Wildlife-Based Tourism: Bangladesh Perspective

Hasan,

Halim,

Md. Nafi

et al. 2024

GSSR

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This study aims to know the prospect of wildlife tourism and measure visitor satisfaction in this market segment. The world tourism industry is proliferating with many changes, and destinations must cope with all these changes that are determined to tourist satisfaction. Bangladesh is an emerging tourism destination and shows immense prosperity in wildlife tourism. This study adopted a quantitative research approach. A well-structured questionnaire was designed to collect data, and 207 questionnaires were selected for further analysis. Statistical Package for the Social Sciences (SPSS) was used for data analysis. This study shows that tourists are satisfied and interested in wildlife tourism in Bangladesh. The challenge of wildlife tourism today is to develop more marketing strategies to attract more tourists. Wildlife operators must make appropriate connections with other attractions to maximize exposure. Policymakers must consider wildlife conservation and ensure the proper security systems in developing wildlife tourism in Bangladesh.

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“…Wildlife-based tourism, also known as nature-based tourism or wildlife tourism, involves travel and recreational activities centered around observing and experiencing wild animals in their natural habitats (Egresi & Prakash, 2019). Wildlife-based tourism includes visiting protected areas such as national parks, wildlife reserves and sanctuaries to view and appreciate wildlife species, including mammals, birds, reptiles and marine creatures.…”

Section: Wildlife-based Tourism and Economic Impactsmentioning

confidence: 99%

Contribution of Wildlife-based Tourism to Household Income and Income Inequality: A Case of Burunge Wildlife Management Area in Tanzania

Msangeni,

F Kess,

Mariki

2024

EAJESS

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This study investigates the contribution of wildlife-based tourism to household income, employment, and income inequality in villages surrounding Burunge WMA. The study used cross-sectional design, focusing on four villages namely Olasiti, Mwada, Minjingu and Sangaiwe. Primary data collection involved a household survey that covered 272 randomly selected households. The questionnaire addressed issues of household social-economic characteristics, main income-generating activities and tourism-related employment. The study employed the Gini coefficient to measure income inequality. The study reveals that wildlife-based tourism provides income opportunities at household level but its contribution to the overall household income is low because only about 15% of sampled households depended on wildlife-based tourism as their main source of income. Agriculture and livestock activities overshadow tourism-related income sources, contributing to significant income inequality within the tourism sector. Recommendations for enhancing economic impact of wildlife based tourism include awareness creation, supporting existing investors, providing targeted sector support, income distribution and encouraging income source diversification.

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What Makes Wildlife Tourists Happy and What Disappoints Them? Learning From Reviews Posted on Tripadvisor

Abstract: Ge eo oJ Jo ou ur rn na al l o of f T To ou ur ri is sm m a an nd d G Ge eo os si it te es s Year X XI II I, vol. 24, no. 1

Cited by 15 publications

References 53 publications

Is restricting mobile communication a solution to overcrowding? A test from Yala National Park, Sri Lanka

Is restricting mobile communication a solution to overcrowding? A test from Yala National Park, Sri Lanka

Perception and Attitude Towards Wildlife-Based Tourism: Bangladesh Perspective

Contribution of Wildlife-based Tourism to Household Income and Income Inequality: A Case of Burunge Wildlife Management Area in Tanzania

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