What’s in a name? An overview of organisational health literacy terminology

Meggetto, Elizabeth; Ward, Bernadette; Isaccs, Anton

doi:10.1071/ah17077

Cited by 71 publications

(21 citation statements)

References 40 publications

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“…The three dimensions are mainly linked, respectively, to the explicit reference to the HL issue in the policy of the hospitals, to the communication between professionals and patients, and to the navigation of the patients inside the hospitals, including also the communication of the costs for treatments. These results, confirmed also by the correlation analysis, are in line with the conceptualization of OHL, in which several domains are identified [20,35,36]. The difference in the number of dimensions is probably due to the fact that our study has considered a different target, compared to the research of Kowalski et al In their work, the selected structures are all similar and have specific care recipients: breast cancer center hospitals and people who suffered from breast cancer.…”

Section: Discussionsupporting

confidence: 86%

Health-Literate Healthcare Organizations and Quality of Care in Hospitals: A Cross-Sectional Study Conducted in Tuscany

Bonaccorsi

Romiti

Ierardi³

et al. 2020

IJERPH

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The concept of Health-Literate Healthcare Organization (HLHO) concerns the strategies by which healthcare organizations make it easier for people to navigate, understand, and use information and services to take care of their health. The aims of this study were to validate the HLHO-10 questionnaire in the Italian language; to measure the degree of implementation of the 10 attributes of HLHOs in a sample of hospitals placed in Tuscany; and to assess the association between the degree of implementation of the 10 attributes of HLHOs and the perceived quality of care. This was a cross-sectional study where data were collected using a self-administered questionnaire including three sections: a descriptive section, a section focused on the perceived quality, and the Italian version of the HLHO-10 questionnaire. A total amount of 405 healthcare managers answered the questionnaire (54.9%). The analysis shows that the HLHO score is significantly associated with the type of hospitals: accredited private hospitals have higher HLHO scores. Moreover, the perceived quality increases with the increasing of the HLHO score, with the highest coefficient for local public hospitals. In conclusion, Organizational Health Literacy culture should be an integral element for the management to improve the quality of care.

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Section: Discussionsupporting

confidence: 86%

Health-Literate Healthcare Organizations and Quality of Care in Hospitals: A Cross-Sectional Study Conducted in Tuscany

Bonaccorsi

Romiti

Ierardi³

et al. 2020

IJERPH

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“…Das zugrundeliegende Konzept der organisationalen Gesundheitskompetenz wurde in den letzten zehn Jahren entwickelt [19]. Ein Review aus dem Jahr 2018 identifiziert 40 Publikationen mit 19 verschiedenen Begrifflichkei ten [20]. Die Autoren schlagen vor, diese in die drei groben Kate gorien "Health System Health Literacy", "Organisational Health Lite racy" und "Health Literacy Practices" zu untergliedern.…”

Section: B Organisationale Gesundheitskompetenzunclassified

DNVF Memorandum Gesundheitskompetenz (Teil 1) – Hintergrund, Relevanz, Gegenstand und Fragestellungen in der Versorgungsforschung

et al. 2020

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ZusammenfassungMehr als die Hälfte der deutschen Bevölkerung hat Schwierigkeiten im Umgang mit Gesundheitsinformationen. Es ist eine wichtige Aufgabe der Versorgungsforschung zu untersuchen, wie sich die Professionen und Organisationen des Gesundheitssystems dieser Herausforderung stellen können. Das DNVF Memorandums Gesundheitskompetenz (Teil 1) nimmt Begriffsbestimmungen der individuellen und organisationalen Gesundheitskompetenz vor, präsentiert den nationalen und internationalen Forschungsstand und stellt ethische Aspekte der versorgungsbezogenen Gesundheitskompetenzforschung dar. Weiterhin wird die Relevanz der Gesundheitskompetenzforschung in verschiedenen Lebensphasen, bei unterschiedlichen Personengruppen sowie in verschiedenen Kontexten der Gesundheits- und Krankenversorgung erarbeitet. Vor diesem Hintergrund werden zentrale Forschungsgegenstände und zukünftige Forschungsdesiderata abgeleitet.

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“…Literacy ABOUT health workforce has not been defined, described, researched or tested for its utility in improving health workforce recruitment, retention and capability especially for rural communities. As well, while the newly summarised term “organisational health literacy” [8] appears to discuss a similar concept to “literacy ABOUT health workforce” the term “organisational health literacy” continues to refer to “organisations within the health system” and the concept we are proposing—refers to both organisations within the health system but, arguably more importantly, organisations outside of the health system.…”

Section: The Idea Of Literacy About Health Workforcementioning

confidence: 99%

Hypothesis: improving literacy about health workforce will improve rural health workforce recruitment, retention and capability

Martiniuk

Colbran²,

Ramsden

et al. 2019

Hum Resour Health

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BackgroundOne of the key barriers to health in rural areas is health workforce. Poor understanding and communication about health workforce across all stakeholder groups (including the broad community) is very common and can negatively affect the health workforce, recruitment, experiences and outcomes.HypothesisIn this paper, we propose the concept of literacy about health workforce. We propose this as a specific, actionable extension of the existing and well accepted health literacy concept. We hypothesise that improving literacy about health workforce will improve, in particular, rural health workforce recruitment, retention and capability.Implications of the hypothesisWe propose that literacy about health workforce is important for all members of the health and broader system (e.g. local GP, mayor, workforce agency, health manager, Aboriginal health worker, carers, community health facilitators, patients, schools, local businesses, cultural and recreation groups) because we hypothesise their literacy about health workforce affects their capacity to make informed decisions and take action to manage their health workforce needs in direct synchrony with the community’s health needs. We hypothesise that improving literacy about health workforce will improve the effectiveness and efficiency of attracting, recruiting, training, and retaining a high quality, capable, health workforce, and further, will support the development and acceptance of innovative solutions to health workforce crises such as new models of care. This hypothesis is action orientated, is testable and includes the consideration of methods to engage and improve literacy of those within and external to the health workforce.

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What’s in a name? An overview of organisational health literacy terminology

Cited by 71 publications

References 40 publications

Health-Literate Healthcare Organizations and Quality of Care in Hospitals: A Cross-Sectional Study Conducted in Tuscany

Health-Literate Healthcare Organizations and Quality of Care in Hospitals: A Cross-Sectional Study Conducted in Tuscany

DNVF Memorandum Gesundheitskompetenz (Teil 1) – Hintergrund, Relevanz, Gegenstand und Fragestellungen in der Versorgungsforschung

Hypothesis: improving literacy about health workforce will improve rural health workforce recruitment, retention and capability

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