What’s in a word? : Rethinking facet headings in a discovery service

Nelson, David; Turney, Linda

doi:10.6017/ital.v34i2.5629

Cited by 9 publications

(3 citation statements)

References 12 publications

(13 reference statements)

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“…In a recent article, David Nelson and Linda Turney identified many issues with discovery facets in their current form that may be barriers to usage, particularly labeling and library jargon; we join them in urging vendors and libraries to collaborate more closely for deep analysis of actual facet usage by users, and to address those factors that have negatively affected facets' value. 25 During our usability study, a common barrier to the successful completion of a task was not the technology itself but a lack of understanding of the task. Participants had difficulty deciphering a citation, which may have led to their tendency to search for a journal article by author and not by title.…”

Section: Discussionmentioning

confidence: 99%

Lessons Learned: A Primo Usability Study

Brett

Lierman

Turner

2016

ITAL

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Section: Discussionmentioning

confidence: 99%

Lessons Learned: A Primo Usability Study

Brett

Lierman

Turner

2016

ITAL

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“…DT have the ability to search a wide range of information resources, including OAR. Librarians can provide this functionality through DT; this method has been accepted by users, who compare DT to such search systems as Google [21]. Studies for year…”

Section: Studies About the Contextmentioning

confidence: 99%

Discovery tools for open access repositories

González-Pérez

Montoya

García-Peñalvo

2016

Proceedings of the Fourth International Conference on Technological Ecosystems for Enhancing Multiculturality

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This paper describes the development of a systematic literature mapping approach that was used to identify and categorize current global studies wherein librarians utilized updated methodologies to select and implement Discovery Tools within Online Public Access Catalogs (OPAC) and Open Access Repositories (OAR). In line with systematic mapping protocols, this paper seeks to address the following questions: 1) What are the processes involved in the implementation of Discovery Tools (DT) within the OPAC and OAR of the libraries of universities and global research institutions? 2) How many studies have presented results concerning the methodologies used during efforts to evaluate the efficiency of DT functionalities? 3) What are the criteria used to measure the degree of satisfaction with regard to awaited expectations? Ultimately, the collected information will be used to document the state of a PhD thesis that aims to create a prototype for the usability evaluation of OAR that will lend visibility to the results of a project entitled "A Binational Laboratory for the Intelligent Management of Energy Sustainability and Technological Formation."

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“…They observed three prominent characteristics in the sites' search interfaces: "(1) the importance of facets as a key component in the search design; (2) the personalization of the text that instructs the user; and (3) intelligibility of facet labels." 1 Applying their knowledge of e-commerce design and comparing it to the design of today's library discovery interfaces, the authors recommended three areas that both libraries and vendors must address and work together to improve: clarity of purpose and personalized instruction for the search box; selection and display of clear, meaningful, and jargon-free facet terms; and attracting users to the facets column to assist in narrowing or refining their search results. 2 Hider approached the use of CMC fields in surveybased research that was designed "to map out catalog users' conceptualization of library resources, testing the contentcarrier categorization proposed by RDA."…”

Section: Literature Reviewmentioning

confidence: 99%

Can RDA Content, Media, and Carrier Coding Improve Discovery Facet Mapping?

McCallum¹,

Gilbertson²,

Kelley³

et al. 2017

LRTS

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T he online public catalog interface of the Z. Smith Reynolds Library at Wake Forest University (WFU) has provided users with the option of faceted searching since 2009. Although faceting is undoubtedly useful to the discovery process, we found that our system's default facet mapping was inadequate for our researchers' needs, particularly regarding the faceting of bibliographic formats, and our librarians have worked extensively to revise this mapping. These revisions have relied on creating complex decision trees, which require the system to consult multiple fields and subfields in bibliographic records, to assign more precise format facets. When our authority control vendor, Backstage Library Works, offered to add Resource Description and Access (RDA) coding to our bibliographic records, including the new Content, Media, and Carrier Type (CMC) fields that describe formats with greater granularity than the General Material Designation (GMD), we questioned whether the new coding could be used to improve the format faceting in our public catalog. With this research question in mind, we sent our bibliographic records to Backstage for RDA enrichment. SettingLocated in Winston-Salem, North Carolina, WFU is a private institution with approximately 4,800 undergraduate and 2,800 graduate students. Three libraries-a medical library, a law and professional library, and the Z. Smith Reynolds Library (ZSR)-support the university's academic activities. ZSR, the largest of the three libraries, serves both undergraduate and graduate students in WFU's ZSR currently holds approximately 1.9 million print volumes and provides access to more than fifty thousand electronic journals (e-journals) and almost eight hundred thousand electronic books (e-books). Nonprint collections (film, microform, music, digital, etc.) and the university's archival and special collections (rare books and manuscripts) are also housed in ZSR. Additionally, ZSR has been a selective depository for US government documents since 1902. The library is organized into seven departments-Administration, Access Services, Digital Scholarship, Research and Instruction, Resource Services, Special Collections and Archives, and Technology-that regularly collaborate on library projects and initiatives, including the focus of this case study and analysis.ZSR's integrated library system is Ex Libris' Voyager, and ZSR has used VuFind, an open source discovery system developed by Villanova University, since 2009 as its primary online catalog interface. With sophisticated indexing and versatile searching capabilities, VuFind enables ZSR librarians to customize the catalog experience via a number of algorithmic parameters, including variables in the SolrMarc software used to index MARC metadata. Moreover, VuFind provides progressive search refinements within sets of search results via multiple flexible query facets.RDA for original cataloging was adopted at ZSR in December 2013, after accepting RDA for copy cataloging at an earlier date. These relatively small additions of RDA...

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What’s in a word? : Rethinking facet headings in a discovery service

Abstract: ABSTRACT

Cited by 9 publications

References 12 publications

Lessons Learned: A Primo Usability Study

Lessons Learned: A Primo Usability Study

Discovery tools for open access repositories

Can RDA Content, Media, and Carrier Coding Improve Discovery Facet Mapping?

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