2017
DOI: 10.5771/0935-9915-2017-4-375
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What’s So Special About Intergenerational Knowledge Transfer? Identifying Challenges of Intergenerational Knowledge Transfer

Abstract: Studies on diversity topics and knowledge management abound in the management literature. However, we still know little about the impact of generational diversity on knowledge transfer. This is surprising, given that particularly the transfer of knowledge between employees who differ substantially in terms of their age is of increasing relevance to organisations: unless firms manage to stimulate intra-organizational knowledge transfer, the knowledge of retiring employees will be lost. This conceptual study fir… Show more

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Cited by 16 publications
(21 citation statements)
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References 122 publications
(213 reference statements)
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“…devising the strategies for knowledge retention. Number of studies have explored various aspects of knowledge retention strategies in diverse industries and contexts (see Table 1 for details) to cope with the challenges related but not limited to ageing workforce (Sumbal et al, 2017(Sumbal et al, , 2018Ball and Gotsill, 2011;Shuen et al, 2014;Massingham, 2014;Burch and Strawderman, 2014;Durst, 2019;Durst et al, 2015;Durst and Aggestam, 2017), talent management and intergenerational workforce issues (Ropes, 2015;Harvey, 2012;Bratianu, 2018;Schmidt and Muehlfeld, 2017;Daghfous et al, 2013;Bratianu and Leon, 2015), job change (Durst and Wilhelm, 2013;Massingham, 2018;Jennex, 2014;Sumbal et al, 2018), employee turnover (Yang et al, 2012) the organizational and behavioral aspects (Martins and Meyer, 2012) and personal and social interaction.…”
Section: Knowledge Retention and Cwfmentioning
confidence: 99%
“…devising the strategies for knowledge retention. Number of studies have explored various aspects of knowledge retention strategies in diverse industries and contexts (see Table 1 for details) to cope with the challenges related but not limited to ageing workforce (Sumbal et al, 2017(Sumbal et al, , 2018Ball and Gotsill, 2011;Shuen et al, 2014;Massingham, 2014;Burch and Strawderman, 2014;Durst, 2019;Durst et al, 2015;Durst and Aggestam, 2017), talent management and intergenerational workforce issues (Ropes, 2015;Harvey, 2012;Bratianu, 2018;Schmidt and Muehlfeld, 2017;Daghfous et al, 2013;Bratianu and Leon, 2015), job change (Durst and Wilhelm, 2013;Massingham, 2018;Jennex, 2014;Sumbal et al, 2018), employee turnover (Yang et al, 2012) the organizational and behavioral aspects (Martins and Meyer, 2012) and personal and social interaction.…”
Section: Knowledge Retention and Cwfmentioning
confidence: 99%
“…Critical avenues for further research centre around life course dynamics, health disparities, care relations, and governmental systems. For instance, uncovering the knowledge, experiences, and practice‐sharing opportunities surrounding environmental knowledge, systems, medicinal practices, and pre‐colonial community systems such as bulungi bwansi (see Kiwanuka 1972) would not only assist in the transmission of important information for youth to live and age well in dynamic environments (see Schmidt and Muehlfeld 2017; Mulumba et al 2021), but also present opportunities to challenge normative colonial development frameworks and even reclaim visions of development in a process of self‐determination and decolonization (see Tobias and Richmond 2016; Mulumba et al 2021; Nightingale and Richmond 2021; Richmond et al 2021). As highlighted through extensive work with Canadian Indigenous communities, engaging in a process of partnership, relationship building, and collaborative learning not only runs counter to former “imperial geographies” where research was done “on communities”—it also generates possibilities for relational accountability, demonstrates the importance of relationships in all aspects of research (see Wilson 2008; Kovac 2009), and creates avenues for mindful reciprocity through thoughtful and compassionate relationships with community collaborators (see Pearson and Paige 2012).…”
Section: Discussionmentioning
confidence: 99%
“…However, most of these studies have ignored the age difference between the two cohorts in generating their dissimilar perceptions in aspects of thinking, behavior, value systems, etc. (Schmidt and Muehlfeld, 2017 ), which leads to relational disharmony in KTOYE. Despite a high level of trust and willingness to share knowledge demonstrated by older workers, their knowledge still suffers from the relational disharmony to flow freely to younger employees.…”
Section: Theoretical Background and Hypothesesmentioning
confidence: 99%
“…An important resolution lies in the retention of valuable knowledge from older to younger employees. Given the differences in ways of thinking, attitude, behavior, and value system of the two cohorts (Starks, 2013 ; Bencsik et al, 2016 ), there is disharmony within their relationships, obstructing knowledge transfer (Schmidt and Muehlfeld, 2017 ). Researchers argued that the knowledge of older employees is valuable but mainly tacit, demanding more relational harmony to be transferred (Magni et al, 2018 ).…”
Section: Introductionmentioning
confidence: 99%