What stakeholders will or will not say: A theoretical and empirical study of topic importance in Requirements Engineering elicitation interviews

Burnay, Corentin; Jureta, Ivan; Faulkner, Stéphane

doi:10.1016/j.is.2014.05.006

Cited by 28 publications

(14 citation statements)

References 46 publications

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“…This finding is inline with the results of Fernández et al [40], which hold that RE professionals' weak qualification and lack of experience are among the causes for incomplete and/or hidden requirements. Also, it highlights the importance of Burnay et al's [41] urges to prepare elicitation interview questions so that implicit requirements may be better captured. While some authors argue that such requirements are best identified using ethnographic methods [42][43] [44], our results reveal that observation is rather time-consuming and ineffective at gathering complete requirements.…”

Section: Discussionmentioning

confidence: 99%

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2019

IJSEA

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This paper explores the requirements engineering (RE) process by conducting interviews with RE professionals and applying grounded theory to determine whether a theory of RE emerges. Analysis of the interviews revealed prominent data patterns that were used to model the RE process. The model depicts the RE process as one of establishing a match through discovery and streamlining, and which utilizes corrective measures in order to manage threats to establishing a match. The process involves many entities but is mainly conducted by RE professionals whose experience plays a major role in extracting complete requirements and detecting occasions of mismatch between customer needs and the software requirements, which represent their main concern during the process.This paper contributes to the empirical analysis of RE by presenting evidence of the RE process in its basic form as carried out in industry, which may form as a building block for further RE research.

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Section: Discussionmentioning

confidence: 99%

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2019

IJSEA

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“…In order to build a web-based information system for snow avalanche observations, we first identified the user needs via a requirement analysis based on different methods as interviews (e.g., Burnay et al, 2014), scenario examples and observation of the working process in real conditions. These methods helped us to define system specifications that meet the expectations of the users.…”

Section: User Needs and System Requirementsmentioning

confidence: 99%

A new web-based system to improve the monitoring of snow avalanche hazard in France

Bourova¹,

Maldonado²,

Leroy³

et al. 2016

Nat. Hazards Earth Syst. Sci.

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Abstract. Snow avalanche data in the French Alps and Pyrenees have been recorded for more than 100 years in several databases. The increasing amount of observed data required a more integrative and automated service. Here we report the comprehensive web-based Snow Avalanche Information System newly developed to this end for three important data sets: an avalanche chronicle (Enquête Permanente sur les Avalanches, EPA), an avalanche map (Carte de Localisation des Phénomènes d'Avalanche, CLPA) and a compilation of hazard and vulnerability data recorded on selected paths endangering human settlements (Sites Habités Sensibles aux Avalanches, SSA). These data sets are now integrated into a common database, enabling full interoperability between all different types of snow avalanche records: digitized geographic data, avalanche descriptive parameters, eyewitness reports, photographs, hazard and risk levels, etc. The new information system is implemented through modular components using Java-based web technologies with Spring and Hibernate frameworks. It automates the manual data entry and improves the process of information collection and sharing, enhancing user experience and data quality, and offering new outlooks to explore and exploit the huge amount of snow avalanche data available for fundamental research and more applied risk assessment.

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“…Although the sentences shared by stakeholders during elicitation were not proper requirements, we consider the previous criteria can still be considered as ways to evaluate quality of information. The quantity of documentation REC was studied using some dimensions of context defined in [23]. Our objective here was simply to provide examples of topics that might be discussed during interviews, and see how subjects were behaving toward the latter.…”

Section: Exploratory Study -Empirical Designmentioning

confidence: 99%

How Stakeholders' Commitment May Affect the Success of Requirements Elicitation

Burnay¹,

Jureta²,

Faulkner³

2015

International Conferences on Software Engineering and Knowledge Engineering

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Abstract-Requirements elicitation consists in collecting information about the requirements and the environment of a systemto-be. It usually involves business analysts who are eliciting information, and stakeholders who are providing information. This paper investigates how the commitment of stakeholders to a RE project influences the results of elicitation. We suggest a way to measure the commitment of stakeholders during RE, and propose the so-called "commitment matrix", which shows what analysts can expect from stakeholders who are more, as opposed to those who are less committed. The matrix builds on a survey of 87 stakeholders. Our results suggest that commitment somehow affects the information provided by stakeholders, and that it is therefore a relevant criterion to account for when selecting stakeholders to be involved in elicitation.

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What stakeholders will or will not say: A theoretical and empirical study of topic importance in Requirements Engineering elicitation interviews

Cited by 28 publications

References 46 publications

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A new web-based system to improve the monitoring of snow avalanche hazard in France

How Stakeholders' Commitment May Affect the Success of Requirements Elicitation

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