“…The majority of these relate to administrative policy and the general quality of care provided by the clinicians and other staff. Abstinence requirements, medication requirements, extensive bureaucracy, religious requirements, and restrictive eligibility criteria are among the major administrative hurdles that homeless individuals face (Bhui et al, 2006; Freund & Hawkins, 2004; Tsemberis, Moran, Shinn, Asmussen, & Shern 2003). Additional programmatic barriers include long waiting times, not knowing where to go, language barriers, feeling stigmatized by staff, high staff turnover, and overall bad experiences with providers (Bhui et al, 2006; Flores, Abreu, Oltvar, & Kastner, 1998; Lewis, Andersen, & Gelberg, 2003; Swick, 2006; Wilde et al, 2004).…”