What to do next: Using problem status to determine the course of action

Ullman, David G.; Herling, Derald E.; Ambrosio, Bruce D'

doi:10.1007/bf01589683

Cited by 15 publications

(24 citation statements)

References 4 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This was di erent in the present study because only the exceptional expression conveying a con®dence`less than 100 per cent' could be observed. However, there is a di erence between the meaning of`con®dence' in the studies of Ullman et al [33] and in this study. In Ullman's research,`con®dence' meant how likely it was that an absolute evaluation was true, whereas in this study`con®dence' meant how likely it was that a comparative evaluation was true.…”

Section: Observationcontrasting

confidence: 67%

“…The only question that they could answer with con®dence, based on the information produced by their decision-making method, was: Which is the best alternative?' Ullman et al [33] claim that decision-making methods have traditionally only addressed this question rather than giving guidance for any further considerations.…”

Section: Observationmentioning

confidence: 99%

“…Ullman et al [33] also describe the occurrence of con®dence expression. They describe expressions conveying various degrees of con®dence.…”

Section: Observationmentioning

confidence: 99%

See 2 more Smart Citations

Decision making in conceptual engineering design: An empirical investigation

Girod

Elliott

Burns

et al. 2003

Proceedings of the Institution of Mechanical Engineers, Part B:

View full text Add to dashboard Cite

This paper describes the aims, methodology and results of an empirical research project. The aim was to gather new insight about how collaborative decision-making processes in the conceptual engineering design phase of the product development process takes place. The insight contributes to bridging the gap between the theoretical development of new decision-making methods in academia and the needs of practitioners. The researchers observed, recorded and transcribed three workshops involving groups that were engaged in the collaborative decision-making processes. Through analysing the transcripts, a set of decision-making related activities was identi®ed. Each activity's time consumption was quanti®ed, and a number of decision-making process models at di erent levels of detail were developed. During this analysis, various observations on particular process characteristics were made. It was observed that generating formal structures and documentation was bene®cial to the decision-making process. This was particularly true with respect to developing problem understanding and consistency. The outcomes should be valuable for the design and development of improved decision-support systems.

show abstract

Section: Observationcontrasting

confidence: 67%

Section: Observationmentioning

confidence: 99%

See 1 more Smart Citation

Decision making in conceptual engineering design: An empirical investigation

Girod

Elliott

Burns

et al. 2003

Proceedings of the Institution of Mechanical Engineers, Part B:

View full text Add to dashboard Cite

show abstract

“…Some other studies rely on interviews (for instance Busby, 1998). However much of the research on teamwork in design is based on experiments (for example Tang, 1989Tang, , 1991Kvan et al, 1997;Cross and Cross, 1997;Ullman et al, 1997). These experiments have varying relationships to real-life design.…”

Section: Background Of Research In Other Fieldsmentioning

confidence: 99%

The Communication Bottleneck in Knitwear Design: Analysis and Computing Solutions

Eckert

2001

Computer Supported Cooperative Work (CSCW)

View full text Add to dashboard Cite

Abstract. Communication between different members of a design team often poses difficulties. This paper reports on the results of a detailed empirical study of communication in over twenty British, German and Italian knitwear companies. The knitwear design process is shared by the designers, who plan the visual and tactile appearance of the garments, and the technicians, who have to realise the garment on a knitting machine. They comprise a typical but small design team whose members have different backgrounds and expertise. Knitwear design allows a detailed analysis of the causes and effects of communication breakdown. Designers specify their designs inaccurately, incompletely and inconsistently; technicians interpret these specifications according to their previous experience of similar designs, and produce garments very different from the designers' original intentions. Knitwear is inherently difficult to describe, as no simple and complete notation exists; and the relationship between visual appearance and structure and technical properties of knitted fabric is subtle and complex. Designers and technicians have different cognitive approaches and are very different people. At the same time the interaction between designers and technicians is badly managed in many companies. This paper argues that improving the accuracy and reliability of designers' specifications would significantly enhance the design process. It concludes with a description of the architecture of an intelligent automatic design system that generates technically correct designs from the designers' customary notations.

show abstract

“…Fourth, with regard to the DPCM's implementation, particularly the choice of a small number of discrete levels to measure confidence and effort and the relatively simple functional formalisation of the fundamental relationships between confidence, effort and iterations should be discussed. The choice of a small number of discrete confidence levels was also made in Clarkson and Hamilton (2000), who reported that designers are more comfortable with the use of discrete levels than with a (cardinal) numeric representation of confidence -an observation which is also supported by Ullman, Herling, and D'Ambrosio (1997). Also, the reasons why other authors used a finer measurement of confidence (e.g., Flanagan, Eckert, and Clarkson 2007) are not applicable to the DPCM as it is based on a relative rather than an absolute understanding of confidence (see Section 4.2): Applying an absolute understanding of confidence, the confidence level into a deliverable increases after every further transformation through an additional activity.…”

Section: Limitations and Future Workmentioning

confidence: 92%

DPCM: a method for modelling and analysing design process changes based on the Applied Signposting Model

Curren

Clarkson

2016

Journal of Engineering Design

View full text Add to dashboard Cite

Research on changes in design has focused on changes in the product domain. However, because the product's design process may change as well, this article suggests a comprehensive method to support modelling and analysing changes in the process domain (DPCs). After developing the concept for the Design Process Change Method (DPCM) based on requirements derived from literature and industrial practice, the DPCM is detailed and computationally implemented using the framework of the Applied Signposting Model. The DPCM enables design teams to conduct various useful analyses, which enhance the understanding of DPC effects on process performance, support process execution through suggesting reactions to DPCs, and support process planning through identifying and prioritising the 'right' DPCs. The method's application is demonstrated based on the fan subsystem preliminary design process of Rolls-Royce PLC.

show abstract

What to do next: Using problem status to determine the course of action

Cited by 15 publications

References 4 publications

Decision making in conceptual engineering design: An empirical investigation

Decision making in conceptual engineering design: An empirical investigation

The Communication Bottleneck in Knitwear Design: Analysis and Computing Solutions

DPCM: a method for modelling and analysing design process changes based on the Applied Signposting Model

Contact Info

Product

Resources

About