2000
DOI: 10.1598/rrq.35.3.3
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What Will Be the Demands of Literacy in the Workplace in the Next Millennium?

Abstract: In this “RRQ Snippet,” the authors discuss their ideas about the changing demands for today's—and tomorrow's—literate workforce.

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Cited by 65 publications
(43 citation statements)
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“…Other researchers also confirm that English needs analysis is a vital tool used for preparing an appropriate language program that meets the needs of the labor market (Stevens, 2005;Kassim & Ali, 2010;Smith, 2000;Lan, Khaun, & Singh, 201;Moslehifar & Ibrahim, 2012). In 2011, Lan, Khaun, and Singh did a study to determine language skills and competencies which a group of university students need at the workplace and to investigate if their career needs are being met by the existing English language programs at the university, using a survey questionnaire with students and structured interviews with representatives of related industries.…”
Section: Empirical Studies On Needs Analysismentioning
confidence: 87%
“…Other researchers also confirm that English needs analysis is a vital tool used for preparing an appropriate language program that meets the needs of the labor market (Stevens, 2005;Kassim & Ali, 2010;Smith, 2000;Lan, Khaun, & Singh, 201;Moslehifar & Ibrahim, 2012). In 2011, Lan, Khaun, and Singh did a study to determine language skills and competencies which a group of university students need at the workplace and to investigate if their career needs are being met by the existing English language programs at the university, using a survey questionnaire with students and structured interviews with representatives of related industries.…”
Section: Empirical Studies On Needs Analysismentioning
confidence: 87%
“…This has been a matter of grave concern among policy makers, as several studies have documented a strong relation between poor reading skills and failure to complete an upper secondary education or to hold on to a job Smith, Mikulecky, Kibby & Dreher, 2000;Snow & Biancarosa, 2003;Andersen, 2005;Lundetrae, Gabrielsen & Mykletun, 2010). In the PISA studies, both sociological and cognitive factors have been presented as possible causes of insufficient reading skills, i.e.…”
Section: Summary and Discussionmentioning
confidence: 99%
“…Important workplace speaking skills include telephone etiquette (Akbari & Shams, 2011;Kassim & Ali, 2010), interviewing skills (Maguire Research Associates, 2012;Stevens, 2005), presentation skills (Conrad & Newberry, 2012;Stevens, 2005), and negotiation skills (Wye & Lim, 2009). Despite the importance of oral communication, employers report that there are significant gaps between the oral communication expectations of industries and what HEIs offer to students (Moslehifar & Ibrahim, 2012;Smith, 2000); this gap is attributed to the failure of HEIs to align their programs with the needs of the workplace (Abraham & Karns, 2009;Ghannadian, 2013;Martinez, 2008;Stevens, 2005).…”
Section: Speaking Skillsmentioning
confidence: 99%