What you see, some of what's in the future, and how we go about doing it

Norman, Donald A.; Miller, Jim; Henderson, Austin

doi:10.1145/223355.223477

Cited by 164 publications

(95 citation statements)

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“…In consequence, the task became the pivotal point of usercentered analysis and evaluation techniques (e.g., usability testing [65]). Facing the mechanical vision of HCI user's research, Don Norman [66] popularized the term User Experience to include the feelings and meaningful aspects of user interaction with machines and services. Since then, many studies have enriched this trend working on concepts and new branches of User Experience as design and emotion, [67], ''Funology'' [68], ''Hedonomics'' [69], or most recently ''Gamification'' [70].…”

Section: Ux Techniques For Pedagogical Purposesmentioning

confidence: 99%

Mixed-methods research: a new approach to evaluating the motivation and satisfaction of university students using advanced visual technologies

Fonseca

Redondo

Villagrasa

2014

Univ Access Inf Soc

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The final publication is available at link.springer.comA mixed-methods study evaluating the motivation and satisfaction of Architecture degree students using interactive visualization methods is presented in this paper. New technology implementations in the teaching field have been largely extended to all types of levels and educational frameworks. However, these innovations require approval validation and evaluation by the final users, the students. In this paper, the advantages and disadvantages of applying mixed evaluation technology are discussed in a case study of the use of interactive and collaborative tools for the visualization of 3D architectonical models. The main objective was to evaluate Architecture and Building Science students’ the motivation to use and satisfaction with this type of technology and to obtain adequate feedback that allows for the optimization of this type of experiment in future iterations.Postprint (author’s final draft

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Section: Ux Techniques For Pedagogical Purposesmentioning

confidence: 99%

Mixed-methods research: a new approach to evaluating the motivation and satisfaction of university students using advanced visual technologies

Fonseca

Redondo

Villagrasa

2014

Univ Access Inf Soc

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“…In 1995, Norman et al introduced the notion of user experience into the field of information design (Norman et al, 1995). Since then, researchers and developers have become more and more interested in user experience.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Citizen experiences of smart learning in China’s cities

Zhuang

Tang²,

et al. 2017

Smart Learn. Environ.

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Citizen learning experiences can be understood as their perceptions, responses, and performances to learning resources, learning approaches, in different fields in the city. This study aimed to analyze the characteristics of citizen learning experiences of smart learning in cities, as well as the influencing factors of citizen learning experiences. Data were collected through the telephone interview, and 13,600 individuals from 68 cities were involved. Pearson correlation analysis, crosstab analysis, and chi-square analysis were used to analyze the collected data. Findings revealed that there are strong correlations among learning engagement, learning approach, and learning achievement. However, there is a weak relationship between city's per-capita Gross Domestic Product (GDP) and learning engagement. Also, results showed that gender and age influence citizens' perceptions of learning experiences.

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“…Making sense of experience in human-technology interaction is an ongoing task, and during the past twenty years, this problem has received increasing amount of interest. First explicit references to the importance of experience come from the early 1990s (Norman, Miller, & Henderson, 1995;Norman, 2004, p. 10), and since the turn of the century, the focus of human-technology interaction research has broadened from work settings and groups of people working with computer applications to more comprehensive contexts and purposes of technology use. Acknowledgement has been given to the fact that not all technology use is necessarily purposeful in the sense that people use technology to attain clearly defined goals, such as daily work-related tasks.…”

Section: User Experience and User Psychologymentioning

confidence: 99%

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Jokinen

Silvennoinen

Perälä

et al. 2015

Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems

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Esitetään Jyväskylän yliopiston informaatioteknologian tiedekunnan suostumuksella julkisesti tarkastettavaksi yliopiston Agora-rakennuksen auditoriossa 2 kesäkuun 6. päivänä 2015 kello 12.Academic dissertation to be publicly discussed, by permission of the Faculty of Information Technology of the University of Jyväskylä, in building Agora, auditorium 2, on June 6, 2015 at 12 o'clock noon. UNIVERSITY OF JYVÄSKYLÄ JYVÄSKYLÄ 2015User Researchers of human-technology interaction have started to emphasise the importance of technology users' experiences: experience is an important aspect of daily life, and thus it should be taken into account in human-technology interaction research and in design of new technologies. However, scientific study of conscious experience is difficult, and the field of user experience research is afflicted by incompatible definitions, assumptions, and guidelines for investigating users' experiences and designing for them. This problem is emphasised by the lack of foundational framework, which would allow for comparing the metascientific and methodological assumptions behind different accounts of user experience. Here, such an account is presented in the form of foundational analysis of human-technology interaction. The resulting methodological framework is used to review theories of user experience with a conclusion that while the topics investigated under the umbrella of user experience seem to be the correct ones, their operationalisation lacks proper psychological basis. As a result of the foundational analysis of user experience, one of the core concepts related to conscious experience, emotion, is introduced, and different psychological accounts for it are reviewed using the methodological framework. Appraisal theory of emotion is shown to provide methodologically the best option for studying emotional user experience. A review of empirical studies, included as the articles of this thesis, supports this conclusion. Emotional user experience is discussed in terms of (1) a competence-frustration model, (2) individual coping differences in human-technology interaction, (3) mental contents of emotional experience, and (4) the non-conscious cognitive processes associated with the appraisal process. These elaborations can be used to investigate what users experience emotionally when they interact with technology, and explain these experiences. Such investigations should provide valid knowledge structures for designers, who aim to create technologies with certain experience goals.Keywords: user experience, emotion, appraisal, mental content Author's address ACKNOWLEDGEMENTSAs I started my studies on emotion in human-technology interaction over four years ago, I wasn't that familiar with the topic, nor with the field of humantechnology interaction in general. What I've learned during my doctoral studies, and what I hopefully can teach to others, has not been achieved by myself alone, but with the help of multiple people: colleagues in academia, industrial partners, family members, study partic...

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What you see, some of what's in the future, and how we go about doing it

Cited by 164 publications

References 0 publications

Mixed-methods research: a new approach to evaluating the motivation and satisfaction of university students using advanced visual technologies

Mixed-methods research: a new approach to evaluating the motivation and satisfaction of university students using advanced visual technologies

Citizen experiences of smart learning in China’s cities

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