What Young People Want: A Qualitative Study of Adolescents’ Priorities for Engagement Across Psychological Services

Gibson, Kerry; Cartwright, Claire; Kerrisk, Kelly; Campbell, Julia; Seymour, Fred

doi:10.1007/s10826-015-0292-6

Cited by 74 publications

(98 citation statements)

References 34 publications

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“…The opportunity to be listened to also emerged as an important ingredient in the relationship with a school counsellor. This has been identified as a key priority for young people in their engagement with psychological services (Gibson, Cartwright, Kerrisk, Campbell, & Seymour, ; Midgley et al., ) and is recognised as particularly valuable in the school context (Griffiths, ). Developmental psychologists have theorised that young people possess a greater cognitive ability for self‐reflection compared to children (Piaget, ), and recent research indicates they value opportunities to engage this emerging capacity (Harper, Dickson, & Bramwell, ).…”

Section: Implications For Practicementioning

confidence: 99%

Section: Impli C Ati On S For Pr Ac Ti Cementioning

confidence: 99%

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“It's like a refuge”: Young people's relationships with school counsellors

Knight

Gibson

Cartwright

2018

Couns and Psychother Res

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Aim The counselling relationship is important for engaging young people, but more understanding about how young people experience this in the context of school counselling is necessary. This study explored young people's understanding of the counselling relationship in two New Zealand schools. Method Twenty‐two participants between the ages of 16 and 18 took part in unstructured narrative interviews on their experience of school counselling. The data were analysed to identify themes related specifically to participants’ experience of the counselling relationship. Findings Five themes highlighting positive aspects of the relationship with the school counsellor were identified; young people's experiences of a genuine connection with a counsellor, the experience of being listened to, availability and accessibility of the counsellor on site at school, the counsellor's belief in the young person and the counsellor's potential to be an advocate for the young person in the school context. Negative experiences of the counselling relationship were described in the absence of these features. Conclusions and implications for practice The “School counsellor” has the potential to be experienced as a “refuge” for young people in the context of a hierarchical and evaluative school environment, within which they can feel accepted, understood and safe. Accessibility and the counsellor's ability to serve as an advocate in the school context means school counselling can be an important primary care intervention for young people in distress.

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Section: Implications For Practicementioning

confidence: 99%

Section: Impli C Ati On S For Pr Ac Ti Cementioning

confidence: 99%

“It's like a refuge”: Young people's relationships with school counsellors

Knight

Gibson

Cartwright

2018

Couns and Psychother Res

Self Cite

View full text Add to dashboard Cite

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“…The limited existing research on adolescents' experiences in therapy suggests that adolescents do have strong ideas about what they need from mental health services, for them to be efficient, motivating and meaningful. Gibson et al (2016) explored adolescents' priorities in psychological services and found that young patients value services that allow them autonomy and control, in which clinicians also strive to build and maintain a natural, friendly therapeutic relationship. The therapeutic relationship is also emphasised as vital in a study by Binder, Moltu, Hummelsund, Sagen and Holgersen (2011); adolescents are initially vulnerable and need a therapeutic relationship characterised by mutuality and collaboration.…”

Section: Introductionmentioning

confidence: 99%

‘Nobody else can lead your life’: What adolescents need from psychotherapists in change processes

Lavik

Veseth

Frøysa

et al. 2018

Couns and Psychother Res

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Aim A startling number of adolescents have mental health problems, yet research on the effect of routine care shows sobering effect sizes and high dropout rates. This study's objective was to gain in‐depth, first‐person knowledge about what adolescents need from their therapists to engage therapeutically and benefit from treatment. Method A total of 22 adolescents aged 14–19 years participated in qualitative focus groups or individual interviews of their own choosing. The data material was analysed using a systematic, step‐wise and consensual qualitative research framework for team‐based analysis. Findings Six themes emerged from the analysis, named from the words of the adolescent participants: (1) facing a scary situation: Attend to the adolescent's starting point, (2) be warm, invested and emotionally engaged, (3) offer live company and presence as a real human being, (4) have integrity as an adult and a professional, (5) know the world of a teenager and get into their stories and (6) have mutuality as a virtue and treat the adolescent as an equal. Discussion and implications Overall, adolescents regard the quality of the therapeutic relationship with their therapist as essential for the success of psychotherapy. In terms of their needs in treatment, therapists need to overcome the adolescents’ initial misgivings and scepticism towards therapy through establishing trust and accommodating their developmental desire for autonomy and connectedness.

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“…However, receiving crisis services via a mobile device that allows one to access help in any location at any time is arguably different from computer-based services. After an extensive search of available research across several scholarly databases, only four studies surfaced that investigated some aspect of texting-based crisis intervention and one that assessed chat sessions (Evans et al, 2013;Gibson et al, 2016;Haxel, 2013;Mokkenstorm et al, 2017). Evans et al (2013) conducted a pilot study of a texting helpline, using focus groups with 113 high school youth and post-intervention demographic and service data from the crisis counselors.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The reasons users presented for choosing text-based services support the theory behind the Online Disinhibition effect: texting was less scary than talking, it was hard to talk when crying, or the texter was shy or struggled with talking. Gibson et al (2016) interviewed adolescents in New Zealand who used at least one form of mental health services via in-person, phone, or texting. The formats that were not in-person were attractive to youth because they could "bypass adult control and use these privately and retain their sense of autonomy" (Gibson et al 2016(Gibson et al , p. 1063.…”

Section: Literature Reviewmentioning

confidence: 99%

Reaching Young People Through Texting-Based Crisis Counseling

Nesmith¹

2019

ASW

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Texting-based crisis intervention counseling reaches young people who suffer from mental health issues at high rates yet hesitate to seek help. As a new interface, it is neither well-researched nor well-understood. This study examined 49 randomly selected text counseling transcripts and key informant interviews with two counselors to identify unique characteristics of the text counseling process and learn texter reactions to the sessions. Texters presented problems that were similar to those reported in voice-based hotlines. Texters valued the privacy and flexibility of texting that permitted them to receive help immediately rather than delaying. Counselors reported that they must be brief and direct with questions and avoid assigning emphasis to words. The written format required that both parties must be explicit and clear to convey their messages accurately. Both texters and counselors suggested that the texting option might lead young people to seek help that they might otherwise avoid. Recommendations include specialized training on strategies to assess and connect with texters using only the written word and research to develop best practices for texting-based crisis intervention services.

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What Young People Want: A Qualitative Study of Adolescents’ Priorities for Engagement Across Psychological Services

Cited by 74 publications

References 34 publications

“It's like a refuge”: Young people's relationships with school counsellors

“It's like a refuge”: Young people's relationships with school counsellors

‘Nobody else can lead your life’: What adolescents need from psychotherapists in change processes

Reaching Young People Through Texting-Based Crisis Counseling

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