When Acceptance is not Enough - Taking TAM-Model into Healthcare

Abstract

Information technology is diversing in healthcare and with it raises the need to diverse the evaluation as well. Individual impacts are often neglected when evaluating IT at work. Healthcare is a stressful sector and besides the traditional stress, exposed to IT related stress due its structure and personnel. In this paper some general needs for re-evaluating of IT evaluation are addressed. Moreover a new perspective-IT related stress-is presented to broad the evaluation. The main purpose of this paper is to develop a theoretical model based on widely used TAM-model to evaluate IT stress as a factor of IT acceptance.

The application of technology acceptance and diffusion of innovation models in healthcare informatics

“…Schaper and Pervan (14) suggest that healthcare professionals exhibit fundamental differences in their technology acceptance decisions, from business users and students which have been commonly used in technology acceptance studies. Raitoharju suggests that the stress levels inherent in healthcare work needed to be added to TAM to provide a more predictive model (27). This is supported within wider domains by arguments that greater use of qualitative research methods to understand the significance of people, organisational issues and context in technology acceptance is needed particularly in relation to the public sector (23).…”

Evaluating the implementation of Electronic Medical Record (EMR) Systems from the Perspective of Health Professional

“…In healthcare, HIS evaluation is regarded as the best way to recognize the potential effects of Information and Communication Technology (ICT) [27], so an evaluation study needs to focus on the features of specific systems and their effects on people and organizations [28]. Following this issue, an evaluation framework with twelve hypotheses in estimating EMR system from a health professional perspective was tested in two sample hospitals, using Reliability analysis, ANOVA, and SEM (CFA and Path analysis).…”

Understanding the Factors Affecting Consumer’s Acceptance of E–Healthcare Services

“…Evaluation of technology is important not only for the decision makers but also for the users [2]. Continuous promotions by the government and healthcare providers are attracting the attention of the healthcare consumers which has led to more and more people using technology in healthcare.…”